OpenPhone Customer Support Department Employee Reviews | Comparably
OpenPhone Claimed Company
OpenPhone is a new type of business phone. Our mission is to help businesses connect with the world effortlessly. We’re backed by Y Combinator and the best venture firms including Craft Ventures, Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love. Our customers rated us #1 on all possible categories on G2 Crowd. We're a distributed team working from around the world - San Francisco, Seattle, Ottawa, Moscow, Manila, Sydney, and many more. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
2250

OpenPhone Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

this is by far the best work place I have been with

Review from Customer Support Dept

8 days in, it's been great! Happy to be here!

Review from Customer Support Dept

Awesome! I couldn't ask for more.

Review from Customer Support Dept

I feel that I belong and that I matter.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

They value people and their talent

Review from Customer Support Dept

Thay care about your job and most especially about how you feel with your tasks. They simoly care about you making sure you're doing well personally and towards works.

Review from Customer Support Dept

They are fair, straightforward, and kind.

Review from Customer Support Dept

Everything they do for the employees and company growth are exceptional

Review from Customer Support Dept

Everyone is very welcoming and approachable!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of OpenPhone yet.
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What is the best part about your compensation package?

Compensation Reviews

highest pay in the industry

Review from Customer Support Dept

I'm allowed to request an advance pay whenever needed. A paid insurance is also tied up to it.

Review from Customer Support Dept

Stock options and health insurance

Review from Customer Support Dept

L&D credit is very generous!

Review from Customer Support Dept

It includes our health insurance.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of OpenPhone yet.
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What are some of the best things about your team?

Team Reviews

we have supportive and collaborative team

Review from Customer Support Dept

Happy, quirky, and real people! They're not fake.

Review from Customer Support Dept

Everyone is so generous and helpful

Review from Customer Support Dept

Everyone is a team player!

Review from Customer Support Dept

They are helpful, professional, and inclusive.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of OpenPhone yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The transparency of company status and the team helping each other to achieve company goals.

Review from Customer Support Dept

So far, everyone has been very kind and welcoming!

Review from Customer Support Dept

act of ownership to grow as a team with the company

Review from Customer Support Dept

Treating me as a valuable family member.

Review from Customer Support Dept

the diversity, trust, inclusiveness, professionalism

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of OpenPhone yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

When I see a lot of new port-in requests because it means I'll have a lot to do and that OpenPhone will have more customers. Another thing would be the excitement to see new updates of my co-employees' pets and fave music or new foods that we share in group messages.

Review from Customer Support Dept

Roll up your sleeves and get to work mentality!

Review from Customer Support Dept

Working at OpenPhone makes a lot of difference, we're like a family here

Review from Customer Support Dept

Whenever we received positive feedbacks from the customers

Review from Customer Support Dept

The team and the happy customers we communicate with.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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