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Ritz-Carlton Company Culture
Ritz-Carlton Culture
This score is derived from employee ratings & reviews4.3/5
Ritz-Carlton's Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Retention
AOutlook
AWork Culture
A-eNPS
A-Ritz-Carlton CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Herve Humler
79 /100
See More
Diversity at Ritz-Carlton
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Ritz-Carlton have rated Outlook, Team, and Environment as the highest categories they have scored
Women at Ritz-Carlton
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Ritz-Carlton have rated Outlook, Environment, and Team as the highest categories they have scored
Ritz-Carlton eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
Recommend to a Friend?
29
Ritz-Carlton employees are 29% more likely to recommend Ritz-Carlton as a great place to work
| 56% | Promoters |
|---|---|
| 17% | Passives |
| 27% | Detractors |
Working at Ritz-Carlton
Working at Ritz-Carlton is rated highly by 383 employees, across various culture dimensions. Ritz-Carlton employees are most satisfied about CEO Rating, Retention, and Outlook categories, putting Ritz-Carlton’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Washington, DC. See below in detail how working at Ritz-Carlton was rated by employees.
Overall Company Culture at Ritz-Carlton
A-
Overall Company Culture at Ritz-Carlton is rated A-
Last updated 6 days ago
Top
15%
Ritz-Carlton ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Ritz-Carlton Employee Reviews
Out of 170 Ritz-Carlton employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Ritz-Carlton improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
Positive Reviews From Ritz-Carlton Employees
- What did you like most about the interview process?Openness and friendly one will never fell bored.
- What makes you most happy at work?Availability of enough equipments, guidance from GT team & team work.
- What is most positive about the culture and environment at your company?We have very unique culture & positive environment.
Constructive Feedback From Ritz-Carlton Employees
- What would you improve about your company's interview process?Nothing to improve. Let them sunk deep to their own arrogant philosophy
- Why do you feel undervalued and what would make you feel better about your compensation?Being paid for performance not the market rate of similar positions
- Why do you feel undervalued and what would make you feel better about your compensation?Higher pay and a consistent schedule with the same shift
Ritz-Carlton Company Information
Ritz-Carlton Company Overview
The Ritz-Carlton Hotel Company LLC
Ritz-Carlton Mission, Vision & Values
Ritz-Carlton Mission Statement
The Credo. The Ritz-Carlton Hotel is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience.
Ritz-Carlton Values
The Employee Promise. At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company.
Sustainability and Corporate Social Responsibility at Ritz-Carlton
The Ritz-Carlton Hotel Company, adheres to high ethical and uncompromising legal standards. As a wholly owned subsidiary of Marriott International Inc., our Code of Business Ethics provides managers and employees with detailed guidance on the right way to conduct business. Our business ethics training program, “How We Do Business Is As Important As The Business We Do,” is a required part of orientation for employees, and includes our commitment to human rights.
We are focused on integrating environmental sustainability throughout our business, including architecture and construction, hotel operations, and procurement. A comprehensive set of initiatives and practices are in place, designed to reduce energy use, water consumption and waste, while database and monitoring systems help us to track consumption and monitor progress against goals.
ENGAGE. CONTRIBUTE. INSPIRE.
These are the guiding principles of our social and environmental responsibility program, Community Footprints, which aligns us around the issues that are important to the communities where we operate. By mobilizing our resources and skill-based volunteer efforts, we strive to make a difference through child well-being; hunger and poverty relief; and environmental responsibility. The Ritz-Carlton was the first Founding Partner of IMPACT 2030, a private-sector led initiative in collaboration with the United Nations and other global stakeholders, that will marshal corporate volunteering action to advance the achievement of the Sustainable Development Goals.
| Headquarter | 4445 Willard Ave Chevy Chase, MD United States of America |
|---|---|
| Website | www.ritzcarlton.com/en |
| Founding Date | 1983 |
| Tel | +1 (301) 547-4700 |
| Company Status | Private |
Ritz-Carlton Competitors
Ritz-Carlton competitors include Hyatt, Four Seasons Hotels and Resorts, Belmond Ltd., and Marriott. Ritz-Carlton ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Ritz-Carlton compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Ritz-Carlton Employees
383 employees at Ritz-Carlton have reviewed Ritz-Carlton across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 383 Ritz-Carlton employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ritz-Carlton are generally satisfied with their total compensation at Ritz-Carlton, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ritz-Carlton are pleased with their team. 383 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Ritz-Carlton are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ritz-Carlton believe the environment at Ritz-Carlton is positive. Most Participants believe the pace of work at Ritz-Carlton is comfortably fast. About 46% of the employees at Ritz-Carlton work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ritz-Carlton are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Ritz-Carlton - Employee Onboarding
The prevailing opinion from employees about joining Ritz-Carlton is that the company was prepared on their first day. Ritz-Carlton employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ritz-Carlton KPIs and OKRs
At Ritz-Carlton 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Ritz-Carlton's KPIs and OKRs is essential for its success. Out of 3 Ritz-Carlton employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
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Ritz-Carlton Salaries
How much does Ritz-Carlton pay?
How much do people at Ritz-Carlton get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ritz-Carlton is $124,421, or $59 per hour, while the estimated median salary is $119,628, or $57 per hour.
At Ritz-Carlton, the highest paid job is a Group Product Manager at $220,759 annually and the lowest is an Admin Assistant at $50,562 annually. Average Ritz-Carlton salaries by department include: Finance at $92,622, Operations at $85,054, Admin at $59,776, and Marketing at $144,470. Half of Ritz-Carlton salaries are above $119,628.
78 employees at Ritz-Carlton rank their Compensation in the Top 35% of similar sized companies in the US (based on 238 ratings) while 75 employees at Ritz-Carlton rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 78 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $96k | $96k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $177k | $177k | 50th Percentile |
67th Percentile $232k | $232k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$124,421*
Average Compensation
$119,628*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ritz-Carlton Salaries by Department
Diversity & Inclusion at Ritz-Carlton
Diverse employees at Ritz-Carlton score the company 46/100 across various culture categories, placing Ritz-Carlton in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ritz-Carlton across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Ritz-Carlton Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Ritz-Carlton PTO
Ritz-Carlton's PTO and Vacation policy typically gives 15-20 days off a year. Ritz-Carlton's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Ritz-Carlton Careers
Ritz-Carlton Jobs
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Overview of Candidates Interested in Ritz-Carlton on Comparably
Candidates By Department
Engineering | 33% | |
|---|---|---|
Finance | 33% | |
Operations | 33% |
Candidates By Location
Atlanta | 33% | |
|---|---|---|
Reston | 33% | |
North Hollywood | 33% |
Frequently Asked Questions regarding Ritz-Carlton
What is Ritz-Carlton address?
Ritz-Carlton location is at 4445 Willard Ave Chevy
Who is the CEO of Ritz-Carlton?
Ritz-Carlton CEO is Herve Humler, their score by employees is 79
What is Ritz-Carlton eNPS?
The eNPS for Ritz-Carlton is 29
What is the salary for Data Analyst in Ritz-Carlton?
Data Analyst average salary in the US is 95k
What are the salaries in the Customer Support in Ritz-Carlton?
The average salaries for Customer Support in Ritz-Carlton is 134k
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