Sam's Club – Never met the CEO. I feel like there is alot of favoritism. And there is no consequence for members who repeatedly cuss you out, leave without being scanned, or have to be sent to member service for a mistake. I have never been so disrepected by customers and no back up from managment. | Comparably

Sam's Club – Never met the CEO. I feel like there is alot of favoritism. And there is no consequence for members who repeatedly cuss you out, leave without being scanned, or have to be sent to member service for a mistake. I have never been so disrepected by customers and no back up from managment.

Sam’s Club is a membership retail warehouse club. read more
EMPLOYEE
PARTICIPANTS
2775
TOTAL
RATINGS
21088

Never met the CEO. I feel like there is alot of favoritism. And there is no consequence for members who repeatedly cuss you out, leave without being scanned, or have to be sent to member service for a mistake. I have never been so disrepected by customers and no back up from managment.

What does the leadership team need to get better at?

More training. More people. They are spread thin. They cant be everywhere

What is the best part about your compensation package?

Bonus are nice even though we probably wont be getting them much longer

What did you like most about the interview process?

Liked the girl interviewing me. Was very friendly and easy to talk to

What are some of the best things about your team?

Willing to help out where needed. Always short staffed. Schedule always a mess.

What is most positive about the culture and environment at your company?

Some of my co workers make my day better but management needs a lot of work. And quitting time

Other Employee Reviews for Sam's Club

What do you like best about the leadership team?
What needs to change to make the company culture better?
What is the best part about your compensation package?

Health insurance, holiday pay,

Compensation review from Customer Support Dept
×
Rate your company