Sam's Club – Customer service is the worst in the industry. While I like Sam's Club overall dealing with customer service is a Nightmare. I have been waiting for over 30 days to have defective merchandise picked up for a refund over several hundred dollars. All I get are apologies and someone will contact me.

Sam’s Club is a membership retail warehouse club. read more

Customer service is the worst in the industry. While I like Sam's Club overall dealing with customer service is a Nightmare. I have been waiting for over 30 days to have defective merchandise picked up for a refund over several hundred dollars. All I get are apologies and someone will contact me.

What do you like best about the leadership team?

we all wprk togethor and the store comes tpgethor better
Leadership review from Customer Support Dept

What needs to change to make the company culture better?

More employees more people to work
Environment review from Sales Dept

What is the best part about your compensation package?

Health insurance, holiday pay,
Compensation review from Customer Support Dept

What are some of the best things about your team?

We all have an understanding and are all on one accord
Team review from Marketing Dept

What does the leadership team need to get better at?

Appreciating And compensating for job well done
Leadership review from Sales Dept

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