Sam's Club – HR needs a better handle on their team members. Rude, discourteous staff members unmonitored at the gas pumps, operators on the phone who field phone calls pretend to be the manager to filter unsatisfied customers. As a 20+ year member of Sam's club the quality of customer service has dropped

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HR needs a better handle on their team members. Rude, discourteous staff members unmonitored at the gas pumps, operators on the phone who field phone calls pretend to be the manager to filter unsatisfied customers. As a 20+ year member of Sam's club the quality of customer service has dropped

What do you like best about the leadership team?

we all wprk togethor and the store comes tpgethor better
Leadership review from Customer Support Dept

What needs to change to make the company culture better?

More employees more people to work
Environment review from Sales Dept

What is the best part about your compensation package?

Health insurance, holiday pay,
Compensation review from Customer Support Dept

What are some of the best things about your team?

We all have an understanding and are all on one accord
Team review from Marketing Dept

What does the leadership team need to get better at?

Appreciating And compensating for job well done
Leadership review from Sales Dept

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