Sam's Club – Huge lack of training for new staff. Shift leads and managers do not know how or bother trying to train, nor do they know policy and procedures for the company. Management needs to be trained in all areas and be coached on how to manage staff. | Comparably

Sam's Club – Huge lack of training for new staff. Shift leads and managers do not know how or bother trying to train, nor do they know policy and procedures for the company. Management needs to be trained in all areas and be coached on how to manage staff.

Sam’s Club is a membership retail warehouse club. read more
EMPLOYEE
PARTICIPANTS
2775
TOTAL
RATINGS
21088

Huge lack of training for new staff. Shift leads and managers do not know how or bother trying to train, nor do they know policy and procedures for the company. Management needs to be trained in all areas and be coached on how to manage staff.

Why do you feel undervalued and what would make you feel better about your compensation?

Be trained appropriately and talked to with respect.

What's going wrong and how can it be improved?

Look at previous statements and you have your answers.

What is most positive about the culture and environment at your company?

There isn't any. Managers and leads lack respect for the rest of staff.

What does the leadership team need to get better at?

Management needs to learn policies and procedures. They also need to be coached on how to manage staff.

What do your coworkers need to improve and how could you work together better?

Training leads and managers to understand what Sam's mission statement is and how to accomplish it while respecting team members.

Other Employee Reviews for Sam's Club

What do you like best about the leadership team?
What needs to change to make the company culture better?
What is the best part about your compensation package?

Health insurance, holiday pay,

Compensation review from Customer Support Dept
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