It's less from the company and more from my coworkers. They make things positive.
What does the leadership team need to get better at?
Actively listening to it's floor employees and not changing policy every few months. It only makes things confusing!
What is the best part about your compensation package?
We receive a monetary bonus at the end of the fiscal year if enough upgraded memberships and credit cards are sold.
What do your coworkers need to improve and how could you work together better?
My coworkers are fine; it's the upper management that's the problem. They assume that they understand our store needs even though they're in there like once every couple months.
What's going wrong and how can it be improved?
The micro-managing from upper management needs to stop. We know what we're doing, we don't need to be told that plan C is the way when plan B was working just fine! It can be so frustrating.
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