Sam's Club – Everyone is on edge all the time, understaffed, staff is burnt out, management lacks support, lack of training, “follow policies” then “forget policies, take care of member”. Complete lack of communication between management and associates. It’s emb | Comparably

Sam's Club – Everyone is on edge all the time, understaffed, staff is burnt out, management lacks support, lack of training, “follow policies” then “forget policies, take care of member”. Complete lack of communication between management and associates. It’s emb

Sam’s Club is a membership retail warehouse club. read more
EMPLOYEE
PARTICIPANTS
2775
TOTAL
RATINGS
21088

Everyone is on edge all the time, understaffed, staff is burnt out, management lacks support, lack of training, “follow policies” then “forget policies, take care of member”. Complete lack of communication between management and associates. It’s emb

What are some of the best things about your team?

My team is like family and communication is great.

What did you like most about the interview process?

The manager Brady was very easy to talk to and answered all my questions to my satisfaction.

What do you like best about the leadership team?

They work hard, usually on the floor helping staff. They help as much as they can. They just don’t have any support from SM or G

What is most positive about the culture and environment at your company?

I get to interact with members all day working at the desk. I like to build relationships and recognize them by name. Small town so it’s easy to remember things about peopl

What's going wrong and how can it be improved?

Care more about your employees and it reflects onto the member. Get your items in stock and if you can’t get different items to sell! Get new buyers for women/young woman’s cloth

Other Employee Reviews for Sam's Club

What do you like best about the leadership team?
What needs to change to make the company culture better?
What is the best part about your compensation package?

Health insurance, holiday pay,

Compensation review from Customer Support Dept
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