Scuba Analytics Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Leadership encourages/enables personal growth, while also stressing a healthy work/life balance
Review from Customer Success Dept
Their honesty, openness and accessibility.
Review from Customer Success Dept
They are easily approachable! I feel comfortable and confident in being able to bring something to leadership's attention, and know they truly care and will not brush off my concerns. Leadership makes me feel welcome, valued and respected.
Review from Customer Success Dept
That they are down to earth
Review from Customer Success Dept
Leadership is very knowledgeable about their respective areas and how they integrate with other teams, and are very helpful in sharing their knowledge to enable new employees to be successful.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Scuba Analytics yet.
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What is the best part about your compensation package?
The salary is very competitive
Review from Customer Success Dept
Amazing insurance and 401k options!
Review from Customer Success Dept
Stock options for sure. I think "owning" a piece of the pie is a motivation for performance.
Review from Customer Success Dept
The salary and some others benefits
Review from Customer Success Dept
Extremely competitive salary and compensation for home internet and meals
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Scuba Analytics yet.
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What are some of the best things about your team?
Folks are really good about collaboration, both professionally and socially/culturally!
Review from Customer Success Dept
The team is very supportive and willing to help answer any questions I have as a new member of the team
Review from Customer Success Dept
How creative and maneuverable everyone is. There are times where we have to shift gears on a project and move in a different direction. There is no delay, and people are quick to share troubleshooting techniques to resolve issues effectively.
Review from Customer Success Dept
We communicate often and respect each others time
Review from Customer Success Dept
Everybody is really clever and willing to help
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Scuba Analytics yet.
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What is most positive about the culture and environment at your company?
Everyone is encouraged to share and express their hobbies and other enjoyments, and time/space is made for folks to do so
Review from Customer Success Dept
There is a sense of camaraderie and closeness in working together towards the same goals
Review from Customer Success Dept
How inclusive it is here.
Review from Customer Success Dept
No one is judgemental. Everyone is free to be self-expressionate, and it's celebrated by others. It's a really cool environment.
Review from Customer Success Dept
That everybody is really authentic and could bring diversity in many ways to the company
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Scuba Analytics yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Scuba Analytics yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Taking a painful customer problem and soothing/resolving it, ideally by growing the platform's functionality/usability
Review from Customer Success Dept
Coworkers and always learning something new
Review from Customer Success Dept
When I'm able to solve a problem for a customer quicker than expected, and that usually happens with the help of my team.
Review from Customer Success Dept
The people are all so great and it's obvious that everyone is here because they want to be. I think we all recognize the magic our platform has, and the potential it has. It's very exciting, and worth all the work we put in for it.
Review from Customer Success Dept
Company environment, my team and working remotely is a must for me.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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