-49
eNPS Score
Q&A With Sears Employees
Sears employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Sears
Nostalgia Nostalgia Nostalgia Nostalgia Nostalgia
The way company treated employees
Improve customer service and repair
.We helped each other in my job about any problems that might need help solvaning
Hire caring and compassionate people
What it's like to work at Sears
- Sears employees generally work 8.6 hrs a day
- Employees at Sears report the work pace is comfortably fast
- On a typical day, employees at Sears have 0 meetings
- 77% of Sears employees look forward to interacting with their team every day
- Sears employees most often take 10-15 paid vacation and sick days each year
- 47% of Sears employees report they are happy with their work life balance
- Sears employees never get valuable feedback on how to improve at work
- 57% of Sears employees call their work environment negative
Q&A With Sears Employees
IDX: 25 TOT: 113
Are your sales goals realistic or does it seem like you’re set up for failure?
No, not enough customers in store to meet goals
set up for failure
No enough people coming into store. Because they do not know what sales or events are happening. We need lots of tv ads, mail flyer, the stores needs a make over and dome new buyer who know what 15 -19 years olds are wearing plus 50 years do not want to dress as if they are 100 years old.
Does Sears drug test or do a background check?
Sears does a drug test and background check on most applicants who receive a job offer
Yes
when I 1st started there was a drug test but don't remembered if there was any background checks on me,but NOW it is and without fail some would either fail the drug test,the background checks or both
What's the best part of your job at Sears?
The co workers
its a paycheck
End of the day. The people I work with
How's the leadership on the Sales team at Sears?
Blind leading the blind
Very Poor. Most managers are very inexperienced
None, strictly ojt and follow the old guy.
How rewarding is your job at Sears?
5 on a scale 1 to 10
I enjoyed helping customers and training associates.
not
What's the vibe like in the Sales dept at Sears? How many hours are you working?
Vibe depends on the store. 30
A slow 8HRS
depressing 30 to 35
How easy (or hard) is it to sell the product? length of sales cycle?
depends on what you are selling
The products are easy to sell however the extended warranties are we’re all the emphasis is you can sell all the products you want you won’t make any money unless you sell extended warranties
Moderately difficult.
What are some of the best things about your team at Sears?
We have a good team all but a few bad attitudes
We look out for each other
teamwork
What do employees at Sears think about their benefits?
Not very highly cause it's being taken away every day.like when i was 1st made F/T there was up to 6 weeks vacations & 5 P/H now it's only 4 P/H or 4 weeks vacations for F/T NOW.
They dont think anything, because There's none...
Stink
How does Sears measure success and growth in the Sales department?
There is no growth or success in the company.
You need product in the store, not telling customers you can order it for them. They can do that at home.
Not good if the stores are closing.
How does Sears handle HR issues?
very poorly
Noone cares anymore
By the book with very little wiggle room for managers
What's the office layout like at Sears?
what office interview in the dept. you will be working
Depends on location
An inexperienced, untrained, impersonable, undereducated store manager barricaded in his office.
Who did you meet with during your interview? And how long did it take to hear back from Sears?
Store manager. Less than 30 minutes after I left. That should have told me something then.
An HR rep on the phone,then the Mgr of the section I would be working with. It took 3 or 4 months before I was in the position
The store Human Resource officer (1998), a position done away with years ago. Now there is one for 8-10 stores.
What should I wear for an interview at Sears?
It doesn’t matter. I’ve seen people in shorts, suits, women with crying babies and people straight out of prison.
clean pants shirt shoes or tennis shoes as long as it doesn't have holes & clean
Slacks and Polo or button down shirt
How do I do well in an interview at Sears?
show up on time
Do not lie about what you can do. Ask questions about the position. Be honest about availability
Answer the questions on the occupational interest questionnaire correctly.
How do you feel about going to work at Sears everyday?
One day closer to retirement
curious
Love it
How does Sears make decisions around promotions?
What promotions? They don’t even list openings for employees to see.
they dont promote from within the company unless the management favors you for some reason
By Merit, but there are politics involved
How can I improve my chances of being hired at Sears?
have a sales backround
Know what you are getting into, and always keep the customer in mind
Will never go back as long as management doesn't change
What's the office vibe like at Sears?
What hoop will we have to jump through next
Harried and beaten down employees trying to do their best with no resources
Really great people
What do you think of the 401(k) plan?
If they matched, I'd be much happier...
There was no company match in the 401k and when sears switched from state street bank to barons, i was never able to change my elections. It was ridiculous.
I dont know how they call it a 401k plan because theres no company match most companys match 5 percent or more of the employees contribution
what % of your day is devoted to meetings?
0%
Very little communication is terrible
15 minutes
What are you most excited about working at Sears?
The depth of experience and expertise. The ability to know that I'm never selling the wrong product to just make a quick buck at the expense of our members.
It's always exciting when you can walk into those doors and have a great manager greet you well and always excited to see you .
Getting a paycheck
What does the company offer in terms of professional development? Do they pay for you to take courses/go back to school?
Hell no, Back in 2012 they took it all away from Sears associates including educational benefits, pay raises and matching donations to our 401K plan. Only ones that got any benefits like that were salaried managers
Only thier courses. They used to offer scholarships
They don’t care about your development no pay for anything
How are layoffs handled in the Sales department at Sears?
They tell you your services are no longer needed. No severance, nothing.
Don’t know yet. Store is scheduled to close Nov 25.
Go to managers office. He has a witness present. He tells you your services are no longer needed. You are escorted out of the store
How innovative is Sears?
in my opinion not very
None
Not at all
Curious about what work's like at Sears?
Anonymously Ask Sears Employees Any Question
Should I work at Sears?
18% of Sears employees would encourage their friends to become coworkers, whereas 15% are neutral and 67% would not recommend working at Sears to their friends.
| 18% | Promoters |
|---|---|
| 15% | Passive |
| 67% | Detractors |
