Service Express HR Department Employee Reviews
Briefly describe your overall experience at your company
positive, collaborative, caring, growth-oriented, always learning
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What do you like best about the leadership team?
Finding balance, pursuing innovative measurements to keep Service Express a top contender.
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Some of them are great communicators who lead by example and live the values of the company
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authenticity, humanity, fun, passion, balance
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Transparency to the rest of the company on all things
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Communicates vision, shares where we are at as a company on a regular basis
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What does the leadership team need to get better at?
Genuinely Care about people and acknowledge why so many are leaving the company
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Town Halls. Somewhere to express our concerns and ask questions. I have no management and I feel like my team and role is slowly getting pushed out. I have no visible support.
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Our Executive leadership team needs to be more in touch with how employees are feeling and what employees have been saying in surveys. Employees are telling them what is important to them, but it feels ignored.
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Caring more about people than the bottom line. Practice transparency. Address the issues at the Executive level instead of sweeping them under the rug.
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Focus on all 4 core objectives, no just revenue
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What is the best part about your compensation package?
Paid Time Off is what I use most
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Pay, holiday buying scheme, pension contributions
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I appreciate the PTO and the flexibility
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401k match, floating holidays, paid volunteer hours
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PTO not being accrued. 401k match as well!
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Why do you feel undervalued and what would make you feel better about your compensation?
Comp to align with market, more affordable benefits, and a healthier 401 K match
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For the experience i bring I feel my salary could reflect it better
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I dont think i feel acknowledged and valued
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Existing employees are underpaid compared to what new hires are brought in at. The standard 4% performance increase doesnt cut it in an economy with high inflation. Stop letting your COO & CFO dictate what people can be paid.
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I am the second most senior on my team, have taken on more responsibilities, have been told multiple times I would get a raise and then it falls through and I never do (been told specific numbers I would be raised to), also was told I would get the market raise which never happened either
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What are some of the best things about your team?
Character, Authenticity, Honesty, Hard Work
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Passionate experts who love to work together to support the business as best as possible
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positive attitude, learning orientation, whip smart, real people.
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Collaborative, receptive to feedback, willing to share feedback with me on my performance, never afraid to ask for help
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collaboration, genuineness, friendly, communicative, fun
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What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Service Express yet.
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What is most positive about the culture and environment at your company?
Failing forward is a used as a tool for a learning lesson and advancement
Review from HR Dept
the fact that we try to work together to solve problems irrelevant of job title or rank
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grace when learning, fun when celebrating, smart execution
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Collaborative, open to change, flexible work arrangement
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positive, growth-oriented, collaborative, employee-focused, learning atmosphere
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What needs to change to make the company culture better?
Transparency and an ability to address difficult issues.
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What did you like most about the interview process?
There aren't any Interviews reviews of Service Express yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
catered lunches or when I do my job correctly and receive accolades.
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Helping others achieve their goals
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i feel i make a meaningful contribution to our work; my internal customers are the easiest people in the world to be motivated to work for
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working closely with great people, and my work/life balance
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teammates, collaboration, positivity, being valued
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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