Snap Finance – More accountability and communications between departments. We need to work more as one team within different departs than competing and trying to destroy each other. | Comparably

Snap Finance – More accountability and communications between departments. We need to work more as one team within different departs than competing and trying to destroy each other.

Snap Finance Claimed Company
Since 2012, Snap has been on a mission to bring flexible, pay-over-time financing options to all consumers. Our retail partners told us that many of their customers couldn’t qualify for traditional credit, causing embarrassment and leaving them with no way to buy the items they want and need for their families. This gap also left our retail partners with missed opportunities. At Snap, we’ve harnessed the power of data to empower customers of all credit types and to help retailers close more sales. Our technology brings together machine learning, non-traditional risk variables, and years of data to create a proprietary decisioning platform. The result is financing that looks at each customer through a more holistic, human lens. We’re proud to serve the 40% of U.S. consumers who are building or rebuilding their credit. Our fast, flexible pay-over-time solutions are changing the face and the pace of consumer retail finance. And we’re hiring! read more
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EMPLOYEE
PARTICIPANTS
284
TOTAL
RATINGS
8206

More accountability and communications between departments. We need to work more as one team within different departs than competing and trying to destroy each other.

What does the leadership team need to get better at?

Listen to your employees. Constructive criticism should not be considered "Negative Language". Take accountability for what is happening, stop getting offended when the process does not work. Look out for the business not your friends. Address frustrations and do try to wash them away with jokes.

What needs to change to make the company culture better?

Executives and people in HQ need to listen to the field more. Ideas and plans implemented are self-ego driven and do not work. Under qualified people are given titles with the freedom to do as they please. No accountability, no trust, no confidence, horrible communication and Friends over business.

What's going wrong and how can it be improved?

Stop demotivation your employees. Ask for feedback instead of guessing what to do next. Remove the fear that disagreeing will get you fired. Do right by the company and be ethical. BUILD BACK THE TRUST! Acknowledge hard work and dedicated employees. Money is not everything we need to feel valued.

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