Snap Finance Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Honestly, the best company I have worked for where we are not just a number.
Review from Customer Success Dept
I have been here for 5 years and it's the best company I've ever worked for.
Review from Customer Success Dept
What do you like best about the leadership team?
They are always here to support us
Review from Customer Success Dept
They are compassionate and think about what is fair for us and execute timely and with grace.
Review from Customer Success Dept
They always listen to us and help us improve
Review from Customer Success Dept
They are empathetic and care about us a people
Review from Customer Success Dept
Extreme focus on growth. They are working on transparency, as well
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Private insurance, in addition to the already covered costarican public health insurance
Review from Customer Success Dept
I believe I am paid fairly for the amount of time I have been with the company
Review from Customer Success Dept
I am most satisfied with my pay
Review from Customer Success Dept
It's fair but look forward to being able to increase overall compensation package, especially in the form of additional incentives for above average output.
Review from Customer Success Dept
the health insurance is the best THE BEST
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, I am undervalued. We need a bonus at the end of the year for people in Costa Rica, especially for senior team members. As a best practice, the more seniority you have, the better benefits and salaries you should receive. We need a salary increase since inflation is going up but the salary isn't
Review from Customer Success Dept
We have a lot of work now and we are receiving the same salary I think this is not fair
Review from Customer Success Dept
I understand that the company is trying to keep the budget low but this year's increase merit was very low compared to the inflation.
Review from Customer Success Dept
What are some of the best things about your team?
They are the kindest and most hardworking people I know
Review from Customer Success Dept
We are good about collaborating and cheering eachother up
Review from Customer Success Dept
WE HELP EACH OTHER ALWAYS
Review from Customer Success Dept
We know how to collaborate
Review from Customer Success Dept
We have an amazing team. We all truly interact well together and enjoy each other's company, inside and outside of work.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Respect and equal treatment regardless of their beleifs, culture and looks
Review from Customer Success Dept
We get together often to do fun things outside of work. We have lunch as a team when we are in the office. This means a lot to me since we are mostly working from home and can feel isolated.
Review from Customer Success Dept
Friendly but definitely focused on growth and succeeding.
Review from Customer Success Dept
EVERYBODY HAS EQUAL OPPORTUNITIES AND WE WORK AT OUR OWN PACE
Review from Customer Success Dept
The different activities we do each week when we are in the office are a lot of fun
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Knowing I have people around that respect and care about me
Review from Customer Success Dept
It challenges me every day!
Review from Customer Success Dept
Results. I am very results-driven and I love when the hard work I put in pays off and materializes.
Review from Customer Success Dept
THAT I WORK FROM HOME AND HAVE ALL THE HELP I NEED ALWAYS
Review from Customer Success Dept
My task are all different never repetitive and it test me to grow more evey day.
Review from Customer Success Dept
What's going wrong and how can it be improved?
We barely have any interaction with one another besides 2 meetings a week and in those meetings we maybe have small talk or an ice break for maybe a few minutes. No one really seems to be interested in getting to know eachother
Review from Customer Success Dept
Benefits and salary are not aligned to the million dollars revenue the company shows to have in every town hall.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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