Snap Finance Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
I like the work, the salary is competitive, I like we care about others, and I like my coworkers
Review from Customer Support Dept
What do you like best about the leadership team?
They are transparent about a lot and that makes me feel like we matter.
Review from Customer Support Dept
i dont have anything to add here
Review from Customer Support Dept
My leadership team is aware of my strengths and weaknesses. They work hand in hand with me to make sure that I can perform, not only to what is expected, but also to achieve my true potential. This applies to my manager and director.
Review from Customer Support Dept
They are honest and candid with us. We're not just numbers to them but humans. They genuinely care about our well being.
Review from Customer Support Dept
open to talk about anything
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Snap Finance yet.
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What is the best part about your compensation package?
Cheap insurance and great pay
Review from Customer Support Dept
I believe my pay is sufficient, however, compared to others in my field, my pay is less. It works for now, but I'm not sure about long term.
Review from Customer Support Dept
Tava Health. I have never gone to therapy before and didn't realize how much it's needed. I'm truly thankful for this benefit.
Review from Customer Support Dept
health benefits, personal days and vacations
Review from Customer Support Dept
the best part is the salary
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
pay is not fair cola raises need to be implemented not just merit.
Review from Customer Support Dept
I feel as if us employees should get sick time each year. Its sad that if you are sick or something happens and you need to leave early then you get an occurence. there should be sick time in place to avoid automatic occurences as far as pay theres no way I could live on my own making what i make
Review from Customer Support Dept
Compared to the rest of the United States, I am not paid fairly, and with the cost of living in SLC going up, I'm quickly being underpaid even in my own city. This hasn't always been the case. Benefits, it's probably the way we access them, but it's too difficult and jump through hoops
Review from Customer Support Dept
Within our Organization I feel we are all valued and respected
Review from Customer Support Dept
Cost of living does NOT match compensation
Review from Customer Support Dept
What are some of the best things about your team?
We all bring different things to the table
Review from Customer Support Dept
We always want to help and encourage eachother- so we can win as one team!
Review from Customer Support Dept
I'm fortunate to be a part of a phenomenal tam. I am confident in the capabilities of each of my team members and can trust that when one of us needs help, others will jump in willingly to make sure we are successful. I've seen it happen first hand. My team fosters this supportive relationship.
Review from Customer Support Dept
We're like family with each other. I get excited to work with my team each day and I miss them when I have time off.
Review from Customer Support Dept
great communication and commitment to the team work
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
less arguing in team meetings
Review from Customer Support Dept
Everyone needs to come together and be a fun team. When your team barely talks and interacts then the job can become depressing.
Review from Customer Support Dept
No idea! I am new.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We are not afraid to have fun
Review from Customer Support Dept
nothing to add here either
Review from Customer Support Dept
My department looks for the good in others. We are inclusive and transparent. We celebrate each others wins and encourage each other to succeed. We do this on a team and department level. Also, my manager and director lead by example.
Review from Customer Support Dept
The people. i feel like a Disney Princess when I'm around the people at Snap Finance. It's like you walk in and these little birds come to greet you.
Review from Customer Support Dept
the people focus, and the energy to make sure everyone is happy and challenged at work
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The type of work I do is helpful to front line agents
Review from Customer Support Dept
I love that I work remote. I find going into the office more distracting that productive, however, it is necessary. That said, I do look forward to seeing people in person.
Review from Customer Support Dept
The people. Complaints can be challenging to work on a daily basis with all of the negativity. Having positive people around me or that I can turn to really makes a difference.
Review from Customer Support Dept
seen the people I work with
Review from Customer Support Dept
having good coworkers rf l
Review from Customer Support Dept
What's going wrong and how can it be improved?
collections is hard and people are rude its just the nature of the job
Review from Customer Support Dept
More motivation and interaction. It seems as if the negative comes to light more than anything you do positive.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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