Snap Finance – My overall experience is neutral. I see some problems but still think the business can do good to our customers. | Comparably

Snap Finance – My overall experience is neutral. I see some problems but still think the business can do good to our customers.

Snap Finance Claimed Company
Since 2012, Snap has been on a mission to bring flexible, pay-over-time financing options to all consumers. Our retail partners told us that many of their customers couldn’t qualify for traditional credit, causing embarrassment and leaving them with no way to buy the items they want and need for their families. This gap also left our retail partners with missed opportunities. At Snap, we’ve harnessed the power of data to empower customers of all credit types and to help retailers close more sales. Our technology brings together machine learning, non-traditional risk variables, and years of data to create a proprietary decisioning platform. The result is financing that looks at each customer through a more holistic, human lens. We’re proud to serve the 40% of U.S. consumers who are building or rebuilding their credit. Our fast, flexible pay-over-time solutions are changing the face and the pace of consumer retail finance. And we’re hiring! read more
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EMPLOYEE
PARTICIPANTS
321
TOTAL
RATINGS
9279

My overall experience is neutral. I see some problems but still think the business can do good to our customers.

Posted 9 days ago

What is the best part about your compensation package?

I have a lot options to choose my medical plans

What needs to change to make the company culture better?

I ask my manager what the company culture is. He said we do not have a culture. I think culture is very important to unit people and thrive

What do your coworkers need to improve and how could you work together better?

Deliver high quality work and be responsible. I only have met a handful of people who are responsible and do their best at work. The rest are not professional and their delivery is poor

What do you like best about the leadership team?

I think the leadership team has a clear goal about what we are gonna do. However, the execution is not ideal. The quality of execution is average and people tend to go with the easy path when facing challenges

What's going wrong and how can it be improved?

I think we need to position our company brand or image more positive. Everyone thinks we are predatory fintech platform, even some employees think in this way. If employees do not have a mission or vision, or we do not believe in ourselves, how can customers trust us?

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