Social Security Administration Culture | Comparably
Social Security Administration enable individuals to find social security services the government offers. read more
EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
1237

Social Security Administration Company Culture

Social Security Administration Culture

This score is derived from employee ratings & reviews
2.5/5
Social Security Administration's Overall Culture is rated D

Top Rated Culture Dimensions

Social Security Administration CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Nancy Berryhill Social Security Administration's CEO
Nancy Berryhill
58 /100

Diversity at Social Security Administration

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Social Security Administration have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Women at Social Security Administration

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Social Security Administration have rated Perks And Benefits, Compensation, and Environment as the highest categories they have scored

Social Security Administration eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

Social Security Administration employees are -40% more likely to recommend Social Security Administration as a great place to work

25%Promoters
10%Passives
65%Detractors

Working at Social Security Administration

Working at Social Security Administration is rated below average by 113 employees, across various culture dimensions. Social Security Administration employees rate Perks And Benefits highest among all categories, and think that Team and Meetings have the most room for improvement, putting Social Security Administration’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Washington, DC. See below in detail how working at Social Security Administration was rated by employees.

Overall Company Culture at Social Security Administration

D

Overall Company Culture at Social Security Administration is rated D

Last updated months ago

Bottom
15%

Social Security Administration ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 113 Employees

View Results
0
20
40
60
80
100
Admin
83
Admin83
Communications
82
Communications82
IT
64
IT64
Customer Support
61
Customer Support61
Operations
58
Operations58

Social Security Administration Employee Reviews

Out of 156 Social Security Administration employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Social Security Administration improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Social Security Administration Employees

  • What is most positive about the culture and environment at your company?
    Working for the public good
  • What is most positive about the culture and environment at your company?
    Once you are off "review" at the SSA, you typically gain more independence in managing your workload. While you're expected to meet certain performance metrics, you have more control over how you organize your tasks and handle cases without constant oversight.
  • What did you like most about the interview process?
    Very structured interview and detailed as well.

Constructive Feedback From Social Security Administration Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Very little job security for the spectrum of experienced people that choose to work here
  • What needs to change to make the company culture better?
    Hold employees accountable for their wrong action
  • What do your coworkers need to improve and how could you work together better?
    Stay in their own lanes and minding their own business

Social Security Administration Company Information

Social Security Administration Company Overview

Social Security Administration enable individuals to find social security services the government offers.

Social Security Administration Mission, Vision & Values

Social Security Administration Mission & Values

Deliver Social Security services that meet the changing needs of the public

Social Security Administration Vision Statement

Vision 225 has three priorities: a superior customer experience, exceptional employees, and an innovative organization.

HeadquarterWindsor Park Building, 6401 Security Blvd.
Baltimore, MD
United States of America
Websitewww.ssa.gov
Founding Date1935
Tel1-800-772-1213
Company StatusPrivate

Social Security Administration Competitors

Social Security Administration competitors include FDIC, Wells Fargo, and Department of Homeland Security. Social Security Administration ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Social Security Administration compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    FDIC's Logo
    FDIC
    4.5/5
  2. #2
    Wells Fargo's Logo
    Wells Fargo
    3.9/5
  3. #3
    Department of Homeland Security's Logo
    Department of Homeland Security
    3.1/5
  4. #4
    Social Security Administration's Logo
    Social Security Administration
    2.5/5
  • Culture Video

Social Security Administration Employees

113 employees at Social Security Administration have reviewed Social Security Administration across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 113 Social Security Administration employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Social Security Administration are generally satisfied with their total compensation at Social Security Administration, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Social Security Administration are not very pleased with their team. 113 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Social Security Administration are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Social Security Administration believe the environment at Social Security Administration is negative. Most Participants believe the pace of work at Social Security Administration is extremely fast. About 71% of the employees at Social Security Administration work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Social Security Administration are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Social Security Administration employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Social Security Administration report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Social Security Administration have 1 meeting
Meetings
A Day in the Life
59% of Social Security Administration employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Social Security Administration employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
20% of Social Security Administration employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Social Security Administration employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of Social Security Administration employees call their work environment negative
Environment

Joining Social Security Administration - Employee Onboarding

The prevailing opinion from employees about joining Social Security Administration is that the company was somewhat prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Social Security Administration KPIs and OKRs

Employees’ understanding of Social Security Administration's KPIs and OKRs is essential for its success. Out of 6 Social Security Administration employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Social Security Administration Salaries

How much does Social Security Administration pay?

How much do people at Social Security Administration get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Social Security Administration is $124,952, or $60 per hour, while the estimated median salary is $117,524, or $56 per hour.

At Social Security Administration, the highest paid job is a Sales Manager at $277,570 annually and the lowest is an Admin Assistant at $52,362 annually. Average Social Security Administration salaries by department include: Design at $113,094, Finance at $91,940, HR at $114,293, and Communications at $237,958. Half of Social Security Administration salaries are above $117,524.

62 employees at Social Security Administration rank their Compensation in the Top 35% of similar sized companies in the US (based on 192 ratings) while 60 employees at Social Security Administration rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 66 ratings).

Salaries contributed from Social Security Administration employees include job titles like DevOps, Inventory, Customer Service Manager, and CS Rep. Comparably data has a total of 9 salary records from Social Security Administration employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$278k
$278k83rd Percentile
100th Percentile
$288k
$288k100th Percentile
$124,952*
Average Compensation
$117,524*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Social Security Administration Salaries by City

Social Security Administration Salaries by Department

Explore Social Security Administration Salaries

Diversity & Inclusion at Social Security Administration

Diverse employees at Social Security Administration score the company 65/100 across various culture categories, placing Social Security Administration in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Social Security Administration across various culture dimensions.

Ranked Culture the Highest

Women 82/100
Department - Communications
Men 72/100
Tenure - 2 to 5 Years
Diverse Employees 71/100
Department - Operations

Ranked Culture the Lowest

Women 52/100
Department - Operations
Men 55/100
Tenure - Over 10 Years
Diverse Employees 60/100
Department - Customer Support

Social Security Administration Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Social Security Administration PTO

Social Security Administration's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Social Security Administration's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals17%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo17%
$1000 -$1500/mo33%
$500 -$1000/mo33%
Less than $500/mo17%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Social Security Administration Careers

Social Security Administration Jobs

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Let Social Security Administration Know You Want To Work There

Overview of Candidates Interested in Social Security Administration on Comparably

Candidates By Department

All Industries
57%
Marketing
14%
IT
7%
Operations
7%
Engineering
7%
Other
7%

Candidates By Location

Baltimore
57%
Fort Washington
7%
Alexandria
7%
Fort Lauderdale
7%
Philadelphia
7%
Other
14%

Frequently Asked Questions regarding Social Security Administration

What is Social Security Administration address?

Social Security Administration location is at Windsor Park Building, 6401 Security Blvd.

Who is the CEO of Social Security Administration?

Social Security Administration CEO is Nancy Berryhill, their score by employees is 58

What is Social Security Administration eNPS?

The eNPS for Social Security Administration is -40

What is the salary for Mobile Developer in Social Security Administration?

Mobile Developer average salary in the US is 95k

What are the salaries in the HR in Social Security Administration?

The average salaries for HR in Social Security Administration is 114k

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