Sprint – customer service - I spent 6 hours getting a new phone activated - to find the eSIM card in the new phone was defective - then it took 90 minutes to get a replacement phone ordered. The entire process was incredibly disappointing and I lost a day's work due to the extreme lack of training

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customer service - I spent 6 hours getting a new phone activated - to find the eSIM card in the new phone was defective - then it took 90 minutes to get a replacement phone ordered. The entire process was incredibly disappointing and I lost a day's work due to the extreme lack of training

What makes you most happy at work?

outlook seems fine, for what it is
Outlook review from Operations Dept

What are some of the best things about your team?

We hustle every day to win.
Team review from Sales Dept

What makes you most happy at work?

Lots to do making customers happy
Outlook review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

No cost of living or raises for most.
Compensation review from Finance Dept

What needs to change to make the company culture better?

Higher integrity. People who want to do their job well
Environment review from Sales Dept

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