Sprint CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
So far its been a great experience, yes there are bad days but its been great.
Review from Customer Support Dept
What do you like best about the leadership team?
Always coaching me to move up within the company.
Review from Customer Support Dept
Too many changes with no real information in sight
Review from Customer Support Dept
They keep us in the loop and informed on how we're doing and how our company is functioning.
Review from Customer Support Dept
They worked at making us better people
Review from Customer Support Dept
They are responsive to customer and employee needs.
Review from Customer Support Dept
What does the leadership team need to get better at?
Sprint must work on the service they provide. Not worth the value and prices are too high for poor service
Review from Customer Support Dept
Honestly, it’s poor management. They care more about numbers than their employees.
Review from Customer Support Dept
Not putting sales goals over customer service
Review from Customer Support Dept
Communication and empathy and listening skills
Review from Customer Support Dept
They don’t listen to the people on the front lines and make decisions that we all know are going to fail before they roll out
Review from Customer Support Dept
What is the best part about your compensation package?
Vacation time and holiday pay. Bonuses. All the money
Review from Customer Support Dept
There's nothing particularly awesome. It doesn't stand out.
Review from Customer Support Dept
health insurance is very good
Review from Customer Support Dept
Pay is good. Enough to live off of.
Review from Customer Support Dept
The monthly bonus package that we can aim to shoot for.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More communication, yearly raises, bonuses
Review from Customer Support Dept
Having a big role with corporate audit, my role cover 75% of the stores audit but I get paid less than host got. I would love to see a increase in pay.
Review from Customer Support Dept
We are going broke.saving.money. a lot of folks are leaving. As a result of low pay.
Review from Customer Support Dept
The pay and benefits are bad
Review from Customer Support Dept
There arent any raises nor incentives.
Review from Customer Support Dept
What are some of the best things about your team?
Ever evolving. Highly diverse and full of good info
Review from Customer Support Dept
There is a real friendship within my team
Review from Customer Support Dept
They all try to help each other and I can call on anyone to get me out of a jam.
Review from Customer Support Dept
The open door policy and the way I am valued.
Review from Customer Support Dept
We were allowed to bond which made us better employees
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They should have Better attitudes
Review from Customer Support Dept
stop complaining about things you cannot change
Review from Customer Support Dept
Professionalism is what majority of them should improve on.
Review from Customer Support Dept
Its a huge employee turnover so you never really get to know anyone. I'm the only one left from my training class.
Review from Customer Support Dept
Coworkers are fine, but Sprint is extremely resistant to change.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The workforce and all leadership individuals
Review from Customer Support Dept
Our supervisor is a very positive person
Review from Customer Support Dept
Can be very competitive but very rewarding
Review from Customer Support Dept
The spirit of family and teamwork as we work together to achieve a common goal
Review from Customer Support Dept
Remote work for many employees.
Review from Customer Support Dept
What needs to change to make the company culture better?
Better training might help staff
Review from Customer Support Dept
Agents and supervisors meddle in personal matters that do not concern them.
Review from Customer Support Dept
Put more effort into making employees happy. Kind of like QuikTrip culture, the put employees first and there employees put customer first.
Review from Customer Support Dept
Treat us like human beings
Review from Customer Support Dept
What did you like most about the interview process?
The manager made an active effort to get tooi know me
Review from Customer Support Dept
I like eye contact please
Review from Customer Support Dept
They took the time to get to know me and my skill set to help find the right position for me.
Review from Customer Support Dept
you dont feel intimidated by the interviewer
Review from Customer Support Dept
Type of questions, employer very interested in me.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Sprint yet.
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What makes you most happy at work?
Seeing my fiance everyday. Incentive payout
Review from Customer Support Dept
Working from home is a huge benefit. It eliminates commute and makes my life more flexible.
Review from Customer Support Dept
Achieving my goals, making my customers happy.
Review from Customer Support Dept
Its an exciting job and never boring
Review from Customer Support Dept
My customers and teammates and our family environment
Review from Customer Support Dept
What's going wrong and how can it be improved?
They need to respect their employees and make us feel valued
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Sprint yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Sprint yet.
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