Stampli Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
overall management is decent, but seems to make decisions constantly that are unfair to CS team.
Review from Customer Success Dept
They care about your well being
Review from Customer Success Dept
Clear and achievable goals, listening, can be convinced with the right data
Review from Customer Success Dept
I like how they care about me as a person and have the goal of helping me succeed in my career. Everyone is so supportive here at Stampli. It is such an amazing work culture.
Review from Customer Success Dept
Our leadership team is smart and making the right choices. As a result we are still able to hire and see growth when the market is down.
Review from Customer Success Dept
What does the leadership team need to get better at?
Career growth, employee retention/satisfaction, clarity on expectations.
Review from Customer Success Dept
Leadership is out of touch with our team and it makes it impossible to do our jobs or meet KPis
Review from Customer Success Dept
What is the best part about your compensation package?
Paid time off is my favorite
Review from Customer Success Dept
Health plan is 100% covered
Review from Customer Success Dept
My compensation plan is achievable and represents well the effort we are putting in. I like the fact I can do more than 100% and still get compensated
Review from Customer Success Dept
I'm happy with the salary and bonus plan
Review from Customer Success Dept
The PTO policy is the best
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
bonus structure, and certain situations that always lead to CS team losing bonus. No options for discussion or appeal at all either.
Review from Customer Success Dept
I feel like the amount of hours I spend working doesn't accurately match my pay, especially when compared to other departments. I usually start working at 7am and work throughout the day until 7 or 8. With the bulk of my day being on calls with customers.
Review from Customer Success Dept
Better compensation would definitely make me feel better. We are overworked underpaid and no one listens to us we just keep getting told we should do things for bragging rights but bragging rights don't pay our bills.
Review from Customer Success Dept
In the early stages our team is small so our workload can dramatically increase, but I do see it getting better. Mostly has to do with our workload while the company is growing at a fast rate.
Review from Customer Success Dept
What are some of the best things about your team?
great team, super helpful and collaborative
Review from Customer Success Dept
Culture, willingness to help, personality
Review from Customer Success Dept
The people we work with are the best! I love my coworkers
Review from Customer Success Dept
My manager always has my back on customer calls. He is always looking out for our team and has our best interests in mind.
Review from Customer Success Dept
My team here at Stampli is SO supportive, caring, and always there to help whenever I need it. I seriously love my team.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Coworkers are great. Hybrid work model.
Review from Customer Success Dept
Everyone at the company is so nice and fun. I am not intimidated by any of my coworkers and we all just work together as a team to get the job done!
Review from Customer Success Dept
The people here are so supportive of me and my goals.
Review from Customer Success Dept
I don't feel positive about our current culture
Review from Customer Success Dept
I love the fact the team is very supportive of each other and would go above and beyond to help a co worker. Also the collaboration between departments is amazing
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Meeting a lot of the executive team and having them talk through their experience.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working with customers and seeing how Stampli is benefiting them and their ogranizations.
Review from Customer Success Dept
I love interacting with my coworkers and customers as well. I am a people person, so I love the atmosphere of my job.
Review from Customer Success Dept
I guess my team does
Review from Customer Success Dept
In office days I'm excited about the face to face interactions, the small talks and even the funny jokes that we can hear here and then at an open space. In WFH days and in general, I'm excited mostly about the new things we learn, personal development and the customers happy stories!
Review from Customer Success Dept
The great customers feedback we get daily makes me happy. Also, to see the individual development of team members on my team is amazing!
Review from Customer Success Dept
What's going wrong and how can it be improved?
Coming back to employee focus. There's been a shift away from employee satisfaction and culture to only bottom line.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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