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Bad. Some colleagues are lazy and not helpful, management is terrible. I only look forward to working when certain colleagues are in.
What needs to change to make the company culture better?
Management. Need managers who care and respect staff and customers, give fast and effective medical treatment when needed and deal with transfer requests and staff queries effectively
What's going wrong and how can it be improved?
Management. He has bad temper, ignorant, not polite to customers or staff, made a member of staff cry by being rude, doesn't help with anything. Area manager doesn't take staff complaints seriously.
What does the leadership team need to get better at?
Caring for and respecting their staff and their staff's needs, see importance of medical attention when staff bleeding on shift, no sarcastic or rude comments, treating staff with respect, listening to complaints made by staff and be more helpful and give contracted hours not less.
Why do you feel undervalued and what would make you feel better about your compensation?
they take me seriously, they do not help at all. I would like the management team to be evaluated, they need to sort out compensation for staff. I have cut my finger badly needing stitches and burned myself at work (both in accident book) and didn't receive sick pay or compensation.
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