Subway Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
I disclosed that I had autism and they fired me for being slow after only 12 hrs on the job
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Poor leadership at the work place
Review from Customer Success Dept
Nothing. They seem to be unconcerned with what we actually need and don't allow the flexibility that comes with working with nonprofits.
Review from Customer Success Dept
Inspector Field Associate always suggested myself for promotion. My team was inseparable and very efficient.
Review from Customer Success Dept
The store manager is great the assistant is the problem
Review from Customer Success Dept
What does the leadership team need to get better at?
Not everyone learns at the same pace. Just because someone has disabilities doesn’t mean they wouldn’t be an awesome empl
Review from Customer Success Dept
Just scheduling people for thr right shifts so they make it to work ontime!
Review from Customer Success Dept
Not being biased and actually being professional constantly and not just when someone from another subway is there.
Review from Customer Success Dept
Better management to be involved with the employees
Review from Customer Success Dept
Paying there employees for what they worked for.
Review from Customer Success Dept
What is the best part about your compensation package?
Making sandwiches and the best co workers
Review from Customer Success Dept
Don't have one and if I do the manager did not explain
Review from Customer Success Dept
Didn't get enough time to find out
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am a nightshift closer I have worked at this store on and off for 3 yrs.in January this yr I will be making 5 cents above min.wage...we have never recieved evaluation ..and I quit and a yr and half ago becuase I waited 2 montjs for a raise.then my owner did not want to give back pay...
Review from Customer Success Dept
Simply wish for better pay since i have so many years in
Review from Customer Success Dept
Compensation doesn’t make up for horrendous manageme
Review from Customer Success Dept
I was never even told about my benefits
Review from Customer Success Dept
Getting paid I haven't been paid yet. He said he paid me but that's the day I filled outmy w-2 it was November 19 and since then he's ignored me.
Review from Customer Success Dept
What are some of the best things about your team?
Most of my crew members are amazing but none of them stay very long .. We are constantly training new people
Review from Customer Success Dept
Teamwork communication skills feeling safe at the work place
Review from Customer Success Dept
Always willing to stay over
Review from Customer Success Dept
The other workers are the only thing that's mildly professional.
Review from Customer Success Dept
My team is friendly except the manager is so rude
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Yes horribly, literally worst job ever and I have worked in bars.
Review from Customer Success Dept
The need to be retrained
Review from Customer Success Dept
Being smarter . Faster, respect our guests
Review from Customer Success Dept
The other crew members were great. Frankie completely ruined what I thought would have been a very good work experience
Review from Customer Success Dept
Work as a team together not against each other
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Teamwork Feeling better during day at work
Review from Customer Success Dept
The store manager is nice
Review from Customer Success Dept
To interact with customers and make their sandwiches
Review from Customer Success Dept
Coworkers were friendly. Management was the issue
Review from Customer Success Dept
I'm not sure because cece is trying to let me not have a job because I couldn't make my shift today
Review from Customer Success Dept
What needs to change to make the company culture better?
The whole managament team Rachel and Letticia. at store 15130
Review from Customer Success Dept
Better customer service from our owner.more than 1 or 2 uniform shirts within 6 months.basic cleaning supplies like white rags.more training time ..
Review from Customer Success Dept
Caring about employees and customers
Review from Customer Success Dept
My boss paying me because I just needed a job and my blood is boiling
Review from Customer Success Dept
The managers attitude is what makes everyone in a negative mood
Review from Customer Success Dept
What did you like most about the interview process?
I filled out the application amd was hired without him even looking over it
Review from Customer Success Dept
Happiness and great leadership and smiles
Review from Customer Success Dept
Mark was very nice and easy to deal with
Review from Customer Success Dept
I was offered the job on the spot
Review from Customer Success Dept
It was fast and efficient
Review from Customer Success Dept
What would you improve about your company's interview process?
The area manager Rachel literally just sat there and talked shit about everyone and put everyones personal business out there and also told me her whole life story about both her husbands are in prison
Review from Customer Success Dept
Company handbooks with information on how to report abuse should be given.
Review from Customer Success Dept
I wouldn't hire just anyone who applied
Review from Customer Success Dept
What makes you most happy at work?
Working with the team and looking forward to the customers
Review from Customer Success Dept
Working with my co workers.
Review from Customer Success Dept
Just feel like I'm being played around what I'm scheduled because I can't woek mornings
Review from Customer Success Dept
Camaraderie, accomplishment, and communication. Leaving the customers happy
Review from Customer Success Dept
What's going wrong and how can it be improved?
There is no training or product knowledge. The managers sit there and talk shit about everyone everyday. They dont lead by example and they think because theyre higher up that they can talk to treat us disrespectfully and however they want to.
Review from Customer Success Dept
Owner needs better ethics towards customers and empolyees
Review from Customer Success Dept
I need to speak with someone
Review from Customer Success Dept
There needs to be a better training program.
Review from Customer Success Dept
MY BOSS ISNT PAYING ME
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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