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TIAA Claimed Company
Every worker deserves a secure retirement. For more than 100 years, we?ve delivered it for millions of people—and we're not done yet. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management.
But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us.
And we're hiring. When you work at TIAA, you're making a difference in the lives of our clients. We're always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement. read more
TIAA Company Culture
TIAA Culture
This score is derived from employee ratings & reviews2.9/5
TIAA's Overall Culture is rated C-
Top Rated Culture Dimensions
Perks & Benefits
A+Compensation
A-Diversity
BHappiness
BGender
C+TIAA CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Thasunda Brown Duckett
59 /100
See More
Diversity at TIAA
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at TIAA have rated CEO Rating, Happiness, and Compensation as the highest categories they have scored
Women at TIAA
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at TIAA have rated Perks And Benefits, CEO Rating, and Compensation as the highest categories they have scored
TIAA eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-19
TIAA employees are -19% more likely to recommend TIAA as a great place to work
| 32% | Promoters |
|---|---|
| 17% | Passives |
| 51% | Detractors |
Working at TIAA
Working at TIAA is rated below average by 313 employees, across various culture dimensions. TIAA employees rate Perks And Benefits highest among all categories, and think that Professional Development and Environment have the most room for improvement, putting TIAA’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in New York. See below in detail how working at TIAA was rated by employees.
Overall Company Culture at TIAA
C-
Overall Company Culture at TIAA is rated C-
Last updated today
Bottom
30%
TIAA ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
TIAA Employee Reviews
Out of 150 TIAA employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping TIAA improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From TIAA Employees
- What are some of the best things about your team?Diversity and knowledge amongst some folks is amazing
- What did you like most about the interview process?Meeting my manager and team members.
- What makes you most happy at work?The immediate team members are good to work with.
Constructive Feedback From TIAA Employees
- What does the leadership team need to get better at?Less hierarchy and more focus on managing and bring your team successes up. Very beauraucratic
- What does the leadership team need to get better at?Focusing on work not social justice
- What would you improve about your company's interview process?Decision-making process needs to be sped up and overall process could be more streamlined. Communication could also be improved.
TIAA Company Information
TIAA Company Overview
Every worker deserves a secure retirement. For more than 100 years, we?ve delivered it for millions of people—and we're not done yet. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us. And we're hiring. When you work at TIAA, you're making a difference in the lives of our clients. We're always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement.
TIAA was founded in 1918 and its current CEO is Thasunda Brown Duckett. Since its inception 108 years ago, TIAA has grown to 15000 employees.
TIAA Mission, Vision & Values
TIAA Mission Statement
Together, we fight to ensure a more secure future for millions more Americans.
TIAA Vision Statement
Be the change by delivering lifetime income for all with investments that build a better world.
TIAA Values
- Be client obsessed.
- Champion our people.
- Lead with integrity.
- Own it.
- Win as one.
Sustainability and Corporate Social Responsibility at TIAA
Sustainable. Socially conscious. Ethical. No matter how it's described, responsible investing has the same objectives: to manage risk, create investment opportunity and enhance long-term performance potential—all while driving positive change.When evaluating companies for our ESG-focused products, Nuveen, our investment manager, considers the following factors: Environmental, Social and Governance.
Driven by our nonprofit heritage, we are committed to having a positive impact on society and those who make a difference in the lives of others.
On almost any given day, TIAA employees can be found across the country serving to improve education, eliminate hunger, protect the environment, and build our communities.
| Headquarter | 730 3rd Avenue 6th Floor New York City, NY 10017 United States of America |
|---|---|
| Website | www.tiaa.org |
| Founding Date | 1918 |
| Tel | (800) 842-2776 |
| Company Status | Private |
| Jobs | careers.tiaa.org/ |
| Social Sites |
TIAA Competitors
TIAA competitors include Fidelity Investments, BlackRock, Franklin Templeton Investments, and Charles Schwab. TIAA ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how TIAA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
- Josh pays it forward Learn how a teacher positively changed Josh’s life forever and how that gift of love and support inspired him to join TIAA. Today, Josh is helping others as TIAA’s director of tech enablement.
Culture Video
TIAA Employees
TIAA has 15000 employees. 313 employees at TIAA have reviewed TIAA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 313 TIAA employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TIAA are pleased with their total compensation at TIAA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TIAA are not very pleased with their team. 313 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at TIAA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TIAA believe the environment at TIAA is positive. Most Participants believe the pace of work at TIAA is moderate. About 64% of the employees at TIAA work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at TIAA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
TIAA employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at TIAA report the work pace is moderate
Work Pace
A Day in the Life
70% of TIAA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TIAA employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of TIAA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TIAA employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
51% of TIAA employees call their work environment positive
Environment
Joining TIAA - Employee Onboarding
The prevailing opinion from employees about joining TIAA is that the company was very prepared on their first day. TIAA employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TIAA KPIs and OKRs
At TIAA 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TIAA's KPIs and OKRs is essential for its success. Out of 6 TIAA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
TIAA CEO & Leadership
TIAA CEO - Thasunda Brown Duckett
59 /100
TIAA’s CEO Thasunda Brown Duckett started in this role in 2021. Thasunda’s approval rate is lower compared to CEOs at similar sized companies, putting Thasunda in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in New York. Thasunda Brown Duckett’s employees rank TIAA in the Top 5% for Perks And Benefits, in the Top 15% for Compensation, and in the Top 35% for Happiness. Brown Duckett is generally unpopular with TIAA employees, but ranks especially low with employees in the Operations department, and by Hispanic or Latino employees and employees in the IT department. However, employees in the Communications department have a slightly more favorable view of the CEO. When compared to TIAA’s competitors, Thasunda Brown Duckett ranks below both Charles Schwab CEO Rick Wurster and Franklin Templeton Investments CEO Gregory Johnson.
TIAA Leadership
The TIAA Executive Team is rated a “D+” and led by CEO Thasunda Brown Duckett, EVP, Chief Auditor Mike Cowell, and SEVP, Chief Product and Business Development Officer Colbert Narcisse
Thasunda Brown Duckett CEO / President
Thasunda Brown Duckett serves as the CEO / President of TIAA.
Mike Cowell EVP, Chief Auditor
Mike Cowell serves as the EVP, Chief Auditor of TIAA.
Colbert Narcisse SEVP, Chief Product and Business Development Officer
Colbert Narcisse serves as the SEVP, Chief Product and Business Development Officer of TIAA.
David Nason SEVP, Chief Operating Officer
David Nason serves as the SEVP, Chief Operating Officer of TIAA.
John Douglas SEVP, Chief Legal, Risk and Compliance Officer
John Douglas serves as the SEVP, Chief Legal, Risk and Compliance Officer of TIAA.
Jessica Austin Barker SEVP, Chief Digital and Client Experience Officer
Jessica Austin Barker serves as the SEVP, Chief Digital and Client Experience Officer of TIAA.
W. Dave Dowrich SEVP, Chief Financial Officer
W. Dave Dowrich serves as the SEVP, Chief Financial Officer of TIAA.
Sastry Durvasula SEVP, Chief Information & Client Services Officer
Sastry Durvasula serves as the SEVP, Chief Information & Client Services Officer of TIAA.
Derek Ferguson SEVP, Chief Administrative Officer
Derek Ferguson serves as the SEVP, Chief Administrative Officer of TIAA.
TIAA Salaries
How much does TIAA pay?
How much do people at TIAA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TIAA is $125,891, or $60 per hour, while the estimated median salary is $124,703, or $59 per hour.
At TIAA, the highest paid job is a Director of Sales at $230,631 annually and the lowest is an Admin Assistant at $48,875 annually. Average TIAA salaries by department include: Design at $97,891, Engineering at $142,440, Finance at $91,984, and Communications at $265,194. Half of TIAA salaries are above $124,703.
135 employees at TIAA rank their Compensation in the Top 15% of similar sized companies in the US (based on 393 ratings) while 126 employees at TIAA rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 130 ratings).
Salaries contributed from TIAA employees include job titles like Senior Developer, DevOps, Business Analyst, and Editor. Comparably data has a total of 7 salary records from TIAA employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $124k | $124k | 33rd Percentile |
50th Percentile $173k | $173k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $270k | $270k | 100th Percentile |
$125,891*
Average Compensation
$124,703*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
TIAA Salaries by City
TIAA Salaries by Department
Diversity & Inclusion at TIAA
Diverse employees at TIAA score the company 69/100 across various culture categories, placing TIAA in the Top 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TIAA across various culture dimensions.
Diversity, equity and inclusion (DEI) are in our DNA. They are integral to who we are as a company and how we serve the financial needs of those who serve others. We believe that embracing our differences leads to stronger and better outcomes for our clients and community.,
Ranked Culture the Highest
Ranked Culture the Lowest
TIAA Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
TIAA PTO
TIAA's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is TIAA's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. TIAA's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TIAA Careers
TIAA Jobs
No Recent Jobs found for TIAA on Comparably
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H1B Visa
In 2019, TIAA applied for 16 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
TIAA has a total of 15000 employees
16
Total Applied
H1B Applications Outcome
- 100% Granted (16 out of 16)
- 0% Denied ( out of 16)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 16)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 16)
This data was calculated using publicly sourced data from OFLC Performance Data
Let TIAA Know You Want To Work There
Overview of Candidates Interested in TIAA on Comparably
Candidates By Department
All Industries | 75% | |
|---|---|---|
Product | 13% | |
Customer Support | 13% |
Candidates By Location
Bristol | 13% | |
|---|---|---|
Seattle | 13% | |
New York City | 13% | |
Trenton | 13% | |
Atlanta | 13% | |
Other | 38% |
Frequently Asked Questions regarding TIAA
What is TIAA address?
TIAA location is at 730 3rd Avenue 6th Floor
Who is the CEO of TIAA?
TIAA CEO is Thasunda Brown Duckett, their score by employees is 59
What is TIAA eNPS?
The eNPS for TIAA is -19
What is the salary for Engineering Manager in TIAA?
Engineering Manager average salary in the US is 175k
What are the salaries in the IT in TIAA?
The average salaries for IT in TIAA is 115k
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