UPS Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
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UPS Senior Customer Service Manager Salaries in Baltimore, MD

The average UPS Senior Customer Service Manager in Baltimore, MD earns an estimated $129,812 annually, which includes an estimated base salary of $115,479 with a $14,333 bonus. UPS' Senior Customer Service Manager compensation is $59,517 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at UPS in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at UPS earns $2 more on average than the Finance Department.

Last updated 14 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$129,812
Average Compensation
$115,479
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at UPS

In Baltimore, MD, Senior Customer Service Managers earn $317 more than Customer Service Managers.

Customer Service Manager
$129k*
$36k
* estimated salary

Compensation at UPS by Department

In Baltimore, MD, The Customer Support Department averages $2 more than the Finance Department, and $12,504 less than the IT Department

IT
$98,591 Avg. total comp.
+$13k
Customer Support
$86,087 Avg. total comp.
Finance
$86,085 Avg. total comp.
-$2

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to UPS reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to UPS reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at UPS Rate Their Compensation

The majority of Senior Customer Service Managers at UPS believe they're compensated fairly. 32% of Senior Customer Service Managers at UPS say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at UPS

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