UPS Senior Customer Service Manager Salaries in Cleveland, OH | Comparably
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UPS Senior Customer Service Manager Salaries in Cleveland, OH

The average UPS Senior Customer Service Manager in Cleveland, OH earns an estimated $90,089 annually, which includes an estimated base salary of $78,930 with a $11,159 bonus. UPS' Senior Customer Service Manager compensation is $19,795 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at UPS in Cleveland, OH can range from $32,000 - $200,000.

In Cleveland, OH, The Customer Support Department at UPS earns $14,718 more on average than the Admin Department.

Last updated 20 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,089
Average Compensation
$78,930
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at UPS

In Cleveland, OH, Senior Customer Service Managers earn $2,956 more than Customer Service Managers.

Customer Service Manager
$87k*
$36k
* estimated salary

Compensation at UPS by Department

In Cleveland, OH, The Customer Support Department averages $14,718 more than the Admin Department, and $31 less than the IT Department

IT
$78,774 Avg. total comp.
+$31
Customer Support
$78,743 Avg. total comp.
Admin
$64,025 Avg. total comp.
-$15k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to UPS reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to UPS reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at UPS Rate Their Compensation

The majority of Senior Customer Service Managers at UPS believe they're compensated fairly. 32% of Senior Customer Service Managers at UPS say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at UPS

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