Xerox Corporation – Customer service and getting employees answering phones back in the usa so we can even understand them. Connect computers to foreign call centers, average wait on phone is 50 minutes , ordering supplies is an act of who knows what have been waiting 2 weeks, and they can't even give me some one

American global corporation that sells print and digital document solutions, services and document technology products in more than 160 countries read more

EMPLOYEE PARTICIPANTS: 404

TOTAL RATINGS: 5237

CEO: John Visentin

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Customer service and getting employees answering phones back in the usa so we can even understand them. Connect computers to foreign call centers, average wait on phone is 50 minutes , ordering supplies is an act of who knows what have been waiting 2 weeks, and they can't even give me some one

Other Employee Reviews for Xerox Corporation

What are some of the best things about your team?

Equally hate certain aspects of the role
Team review from Sales Dept

What are some of the best things about your team?

My team here is good. Main reason I've stayed as long as I have.
Team review from Engineering Dept

What needs to change to make the company culture better?

Management skills.\nTheir judgment of making decisions that affects us.\nBe more humane and acknowledge our hard work.\nWiden decision process
Environment review from Customer Support Dept

What are some of the best things about your team?

That we work well together
Team review from IT Dept

What needs to change to make the company culture better?

They need to not allow friends to hire friends.
Environment review from Operations Dept

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Customer service and getting employees answering phones back in the usa so we can even understand them. Connect computers to foreign call centers, average wait on phone is 50 minutes , ordering supplies is an act of who knows what have been waiting 2 weeks, and they can't even give me some one

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