
Customers are lied to and treated horribly
Get interviewers that have a clue
Complete overhaul of senior management
They are invaluable if getting better at anything, just look at the financial results.
A raise once in a while, decent benefits, anything other than heating "be happy you have a job".
The few that are left are the slackers and toxic complainers, or newly offshore employees that don't know the business, processes, systems, or how to speak English