TaskUs – Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.Weiterlesen
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Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
It's good it's just the salary is pretty low to be honest and please don't take this against me.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Not getting the right amount of salary
Was gefällt dir am besten am Führungsteam?
Approachable and they prioritize their agents
Was sind einige der besten Dinge an Ihrem Team?
Friendly and approachable. Some are easy to work with.
Was sind einige der besten Dinge an Ihrem Team?
They are kind and approachable
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
It's a people first company
Was macht Sie bei der Arbeit am glücklichsten?
My friends and offline hours
Was gefällt dir am besten am Führungsteam?
Some leaders are approachable and helpful inside and outside work.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Seeing my teammates and having some chat during our free time.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
For chat escalations team we are underpaid due to the high metrics that we are hitting and it is much harder to provide a resolution to our customers, specially when they are on hold for like hours waiting for a supervisor.
Was läuft falsch und wie kann es verbessert werden?
Quality team needs to be more considerate when it comes to their audits. They should be more mindful that they are auditing escalated chats and 1 minute is not enough for us to get back to the customer once we are investigating their claim. I mean how can we provide a reso if the time is limited.
Other Employee Reviews for TaskUs
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