TaskUs Customer Support Department Employee Reviews | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
11757
TOTAL
RATINGS
341370

TaskUs Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

NA NA NA NA NA

Review from Customer Support Dept · Posted 10 days ago

Attentive, Kind, Responsible, Understanding, and Considerate

Review from Customer Support Dept · Posted 10 days ago

Team Leader - Teammate relationship - supportive, grwoing

Review from Customer Support Dept · Posted 16 days ago

Making use of the "People first" culture

Review from Customer Support Dept · Posted 19 days ago

keeps other focused on achieving targets

Review from Customer Support Dept · Posted 20 days ago

What does the leadership team need to get better at?

Leadership Reviews

assistance, better training duration ,better shadow session

Review from Customer Support Dept · Posted 4 days ago

care about their employees, not just who are under them, but as a whole, and not see us as a headcount only

Review from Customer Support Dept · Posted 11 days ago

Better Support not per team but per teammate. Because leads just tend to cater their own team but not someone outside of their "circle"

Review from Customer Support Dept

everything they do needs to get better

Review from Customer Support Dept

just tired to try to make the work done

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

skills allowance are the best

Review from Customer Support Dept · Posted 9 days ago

The compensation is good but the Task us need to get back the night allowance and overtime pay should be increase

Review from Customer Support Dept · Posted 10 days ago

the skills allowance and e

Review from Customer Support Dept · Posted 16 days ago

Allowance, especially the free meal. I wish they would provide free shuttle next time

Review from Customer Support Dept · Posted 19 days ago

performance bonus on getting on top

Review from Customer Support Dept · Posted 20 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

salary issue, cab issue, shift timing issue, management issue, worst attendence maintaing tool, gym issue, should be yoga session, welness session, training period shoould be more, real chat reading session should incluse in training for 10 days, atleast 1 fruit daily in breakfast should be free

Review from Customer Support Dept · Posted 4 days ago

Can't use ICare properly, the pay is not sufficient for the work that we do, and our work is only increasing.

Review from Customer Support Dept · Posted 11 days ago

salary is very less and benifits could've been better

Review from Customer Support Dept · Posted 14 days ago

some flexible timing , we are asked to maintain DWR it is something that is not in my hand , don't have any access at all to help dx , if they call us we can only guided but not able to do anything

Review from Customer Support Dept · Posted 20 days ago

pay is very low as per my experience I should be getting at least 20k in hand.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

fun to be with mostly

Review from Customer Support Dept · Posted 9 days ago

everyone was helpful and understanding

Review from Customer Support Dept · Posted 10 days ago

teamwork - dedication - support

Review from Customer Support Dept · Posted 16 days ago

Teamwork makes the dream work

Review from Customer Support Dept · Posted 19 days ago

we all are hardworking and even we bought our TL stats to the top

Review from Customer Support Dept · Posted 20 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

maintain decorum , less use of abusive slangs,

Review from Customer Support Dept · Posted 4 days ago

Be more sensitive and could appreciate more

Review from Customer Support Dept · Posted 11 days ago

some fun activates to be arranged

Review from Customer Support Dept · Posted 20 days ago

Do not want to answer

Review from Customer Support Dept

worse worse worse worse worse company

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

everything was well organized and maintained

Review from Customer Support Dept · Posted 10 days ago

the assurance that i will walk to a clean environment and approachable people

Review from Customer Support Dept · Posted 16 days ago

People first culture and Great minds don't think alike

Review from Customer Support Dept · Posted 19 days ago

Everything is good and fair

Review from Customer Support Dept

friends are good, there is nothing much

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Emergency Landline Two-Way Transportation Shift-Start Fruit Daily Yoga Classes Wellness Programs Operational Area Water Cooler Training session increased medical room medicines basics

Review from Customer Support Dept · Posted 4 days ago

in our LOB, new leaders/managers or a different mindset

Review from Customer Support Dept · Posted 11 days ago

Organize Social Activities: Schedule regular team outings, such as happy hours on Fridays, hiking trips, or team lunches, to help employees relax and bond. Introduce Playful Elements: Add games to the office, such as board games, puzzles, a ping pong table, or host themed events to break up the mono

Review from Customer Support Dept · Posted 20 days ago

need to feel stress free

Review from Customer Support Dept · Posted 20 days ago

NEEDS MORE ENGAGEMENT and ENERGY

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

personal, you wont feel that it is a job interview

Review from Customer Support Dept

They ask relevant questions. They show you the culture at an interview stage which is really what it is.

Review from Customer Support Dept

I mostly enjoyed learning about the founders, the culture they cultivate, and anticipating the fun we would have as we grow together.

Review from Customer Support Dept

The thing I like the most about the interview process is the final interview.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of TaskUs yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Honestly, for me there is nothing

Review from Customer Support Dept · Posted 10 days ago

My teammates, Supports, and team leaders

Review from Customer Support Dept · Posted 10 days ago

making a difference in work

Review from Customer Support Dept · Posted 16 days ago

I'm able to express myself through comfortable yet professional clothing styles

Review from Customer Support Dept · Posted 19 days ago

nothing to make me happy

Review from Customer Support Dept · Posted 20 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Inside the facility, a few simple health and wellness changes will make a big difference for the team. We should start every shift by offering at least one piece of free fresh fruit to boost energy right from the beginning of the day. To support long-term physical health, we should also swap out

Review from Customer Support Dept · Posted 4 days ago

better managers and environment, better pay also

Review from Customer Support Dept · Posted 11 days ago

the culture s very odd managers are helpful but everyone is lost , system doesn't work all the times and KPI are very odd too need to do something to uplift the mood , work is priority i understand but why is every one is so stressed , never seen anyone happy with their work

Review from Customer Support Dept · Posted 20 days ago

Everything is lacking on the engagement part and PLEASE DO ALLOW FOOD ON THE PRODUCTION FLOOR

Review from Customer Support Dept

the work environment has become very toxic

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of TaskUs yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of TaskUs yet.
Be the first to contribute a review.

×
Rate your company