TaskUs Customer Support Department Employee Reviews | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11799
TOTAL
RATINGS
342588

TaskUs Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

There is more partiality and management do not appreciate efforts

Review from Customer Support Dept · Posted a month ago

They help me by giving me proper feedback and coaching to grow on the company.

Review from Customer Support Dept

Direct leader and other leaders on the floor help and listen. OM do not and impose unrealistic rules and guidelines

Review from Customer Support Dept

NA NA NA NA NA

Review from Customer Support Dept

Attentive, Kind, Responsible, Understanding, and Considerate

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

They need to have empathy with the employee and management needs to learn people management.

Review from Customer Support Dept · Posted a month ago

MANAGEMENT AND HYGIENE CLEANESS BEHVIOURS

Review from Customer Support Dept

Take into considerations our needs like heating/cooling temperatures, the fact that working every single weekend causes exhaustion and does not contribute to work life balance, give us real opportunities to learn and to grow instead of wasting our potential in repetitive tasks

Review from Customer Support Dept

assistance, better training duration ,better shadow session

Review from Customer Support Dept

care about their employees, not just who are under them, but as a whole, and not see us as a headcount only

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

my compensation is entirely based on continuous learning.

Review from Customer Support Dept

Being able to gain incentives is good. The rules to follow to earn them is excessive

Review from Customer Support Dept

skills allowance are the best

Review from Customer Support Dept

The compensation is good but the Task us need to get back the night allowance and overtime pay should be increase

Review from Customer Support Dept

the skills allowance and e

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Even basic needs not fulfilled with current salary and moreover on NTE I was not given my annual increment

Review from Customer Support Dept · Posted a month ago

Competitor Companies in the same industry are giving from 20% to 45% more compensation or salary. Competitor Companies in the same industry are giving more leaves and benefits for example free food to their employees. One good thing is our company gives oven to heat food and it is appreciated.

Review from Customer Support Dept · Posted a month ago

SALARY INCREMENT AND NIGHT ALLOWANCE

Review from Customer Support Dept

I think we deserve a salary increase in line with the other accounts.

Review from Customer Support Dept

the management is not good and if you are sick you are force to come to office

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Awesome and very accommodating. We always make sure that we meet our metrics.

Review from Customer Support Dept

They are helpful and we work as a family.

Review from Customer Support Dept

we are not allowed to talk and our manager separates us and changes our places if he sees that we start becoming friends,

Review from Customer Support Dept

we all care about each other

Review from Customer Support Dept

fun to be with mostly

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Honesty, Hard work, Team spirit

Review from Customer Support Dept · Posted a month ago

My coworkers need to improve their skillset and mindset they are good for the work they are hired for but they don't know how to live life professionally in a professional environment. Some of my coworkers used cursed words just for fun and I've seen them to hurt other coworkers only for fun.

Review from Customer Support Dept · Posted a month ago

BEHVIOUR AND TONE AND NO CHILDESS BEHVIOUR

Review from Customer Support Dept

maintain decorum , less use of abusive slangs,

Review from Customer Support Dept

Be more sensitive and could appreciate more

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

NOTHING NOTHING NOTHING NOTHING NOTHING

Review from Customer Support Dept

Good work-life balance and growth opportunities.

Review from Customer Support Dept

I am built by teams around the world who focus on sharing knowledge, solving big problems, and making helpful tools easy for everyone to use.

Review from Customer Support Dept

co workers helping each other out

Review from Customer Support Dept

everything was well organized and maintained

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Emergency Landline Two-Way Transportation Shift-Start Fruit Daily Yoga Classes Wellness Programs Operational Area Water Cooler Training session increased medical room medicines basics

Review from Customer Support Dept

in our LOB, new leaders/managers or a different mindset

Review from Customer Support Dept

Organize Social Activities: Schedule regular team outings, such as happy hours on Fridays, hiking trips, or team lunches, to help employees relax and bond. Introduce Playful Elements: Add games to the office, such as board games, puzzles, a ping pong table, or host themed events to break up the mono

Review from Customer Support Dept

need to feel stress free

Review from Customer Support Dept

NEEDS MORE ENGAGEMENT and ENERGY

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

personal, you wont feel that it is a job interview

Review from Customer Support Dept

They ask relevant questions. They show you the culture at an interview stage which is really what it is.

Review from Customer Support Dept

I mostly enjoyed learning about the founders, the culture they cultivate, and anticipating the fun we would have as we grow together.

Review from Customer Support Dept

The thing I like the most about the interview process is the final interview.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of TaskUs yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

I've Few good colleagues in the workplace

Review from Customer Support Dept · Posted a month ago

AC AND SMOKING ZONE AND MY PROCESSS

Review from Customer Support Dept

calm, peaceful and positive environment.

Review from Customer Support Dept

seeing my co workers daily

Review from Customer Support Dept

Honestly, for me there is nothing

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

as already said, we are not robots

Review from Customer Support Dept

Inside the facility, a few simple health and wellness changes will make a big difference for the team. We should start every shift by offering at least one piece of free fresh fruit to boost energy right from the beginning of the day. To support long-term physical health, we should also swap out

Review from Customer Support Dept

better managers and environment, better pay also

Review from Customer Support Dept

the culture s very odd managers are helpful but everyone is lost , system doesn't work all the times and KPI are very odd too need to do something to uplift the mood , work is priority i understand but why is every one is so stressed , never seen anyone happy with their work

Review from Customer Support Dept

Everything is lacking on the engagement part and PLEASE DO ALLOW FOOD ON THE PRODUCTION FLOOR

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of TaskUs yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

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