TaskUs Customer Support Department Employee Reviews | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11889
TOTAL
RATINGS
345198

TaskUs Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

needs big improvement in salary

Review from Customer Support Dept · Posted 2 days ago

best experience is free lunch so far

Review from Customer Support Dept · Posted 11 days ago

. . . . .

Review from Customer Support Dept · Posted a month ago

In simple words. It was a worst nightmare.

Review from Customer Support Dept · Posted a month ago

What do you like best about the leadership team?

Leadership Reviews

They are helpful to us team

Review from Customer Support Dept · Posted 2 days ago

They help teammates to be the best version of themselves. Leads are helping each other to grow and to learn more about the campaign.

Review from Customer Support Dept · Posted 6 days ago

teamwork makes the dream work

Review from Customer Support Dept · Posted 11 days ago

. . . . . .

Review from Customer Support Dept · Posted a month ago

I truly appreciate my Team Leader's Vaibhav Kaushik support, encouragement, and willingness to help. They consistently provide guidance, motivate the team to do their best, and create a positive work environment. Their approachable nature and commitment to the team's success make them an exceptional

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Listener and Aware of the team's needs.

Review from Customer Support Dept · Posted 11 days ago

They need to be more personal with the employees and more natural, it's not everything about their numbers. But about the improvement of the team. it looks like they care more about their numbers than how we are

Review from Customer Support Dept · Posted 16 days ago

Everything they need to improve, Phishing machines are worst. The staff behavior is very bad. My manager Jackson Fernandes is worst manager i have ever seen he is very rude and every time misbehaves with the team. Tl darshan Singh pal does partiality and is very dominating.

Review from Customer Support Dept · Posted a month ago

There is no proper decision-making in this company, every tier of management is heading towards other and in some time the issue is forgotten and never addressed

Review from Customer Support Dept

They need to have empathy with the employee and management needs to learn people management.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

free lunch is the best

Review from Customer Support Dept · Posted 11 days ago

. . . . .

Review from Customer Support Dept · Posted a month ago

As far as I know, there are salary adjustments every year.

Review from Customer Support Dept

c c c c c

Review from Customer Support Dept

Travelling Allowance and Pluxee card

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

salary is less than the factory worker makes

Review from Customer Support Dept · Posted 2 days ago

Salary raise. Also, why do I receive less than 9k but my coworkers are more than 9k.

Review from Customer Support Dept · Posted 11 days ago

I think we could have more bonus and a bigger base salary, since it is only 18k PHP.

Review from Customer Support Dept · Posted 16 days ago

As it will work if i will share my feedback?

Review from Customer Support Dept · Posted a month ago

no grow up opportunities here

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

The team is very friendly and we help each other to figure things out

Review from Customer Support Dept · Posted 6 days ago

Funny, Not so friendly - friendly, Annoying sometimes.

Review from Customer Support Dept · Posted 11 days ago

My workmates are very friendly

Review from Customer Support Dept · Posted 16 days ago

. . . . . .

Review from Customer Support Dept · Posted a month ago

The best thing in this organization is my team who always supported me and encouraged me throughout the year.

Review from Customer Support Dept · Posted a month ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

i think they need to improve their vices

Review from Customer Support Dept · Posted 11 days ago

The feedback system can deduct points, which can lead to cutthroat competition.

Review from Customer Support Dept

Honesty, Hard work, Team spirit

Review from Customer Support Dept

My coworkers need to improve their skillset and mindset they are good for the work they are hired for but they don't know how to live life professionally in a professional environment. Some of my coworkers used cursed words just for fun and I've seen them to hurt other coworkers only for fun.

Review from Customer Support Dept

BEHVIOUR AND TONE AND NO CHILDESS BEHVIOUR

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I experience less to none positive things.

Review from Customer Support Dept · Posted 11 days ago

positive about the company is happiness

Review from Customer Support Dept · Posted 11 days ago

They are friendly some times.

Review from Customer Support Dept · Posted 16 days ago

. . . . .

Review from Customer Support Dept · Posted a month ago

Nothing is positive here in this organization.

Review from Customer Support Dept · Posted a month ago

What needs to change to make the company culture better?

Environment Reviews

Need the management to be more open other than delaying everything

Review from Customer Support Dept

While I have enjoyed my past year with the company, the routine can feel monotonous without any workplace activities to refresh our minds. Introducing weekly team events would be an excellent way to re-energize everyone and improve engagement.

Review from Customer Support Dept

Emergency Landline Two-Way Transportation Shift-Start Fruit Daily Yoga Classes Wellness Programs Operational Area Water Cooler Training session increased medical room medicines basics

Review from Customer Support Dept

in our LOB, new leaders/managers or a different mindset

Review from Customer Support Dept

Organize Social Activities: Schedule regular team outings, such as happy hours on Fridays, hiking trips, or team lunches, to help employees relax and bond. Introduce Playful Elements: Add games to the office, such as board games, puzzles, a ping pong table, or host themed events to break up the mono

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

personal, you wont feel that it is a job interview

Review from Customer Support Dept

They ask relevant questions. They show you the culture at an interview stage which is really what it is.

Review from Customer Support Dept

I mostly enjoyed learning about the founders, the culture they cultivate, and anticipating the fun we would have as we grow together.

Review from Customer Support Dept

The thing I like the most about the interview process is the final interview.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of TaskUs yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

The music club and the sports equipments (billiard table)

Review from Customer Support Dept · Posted 6 days ago

My crush. My salary even if I am not that satisfied. Drama.

Review from Customer Support Dept · Posted 11 days ago

salary what makes me happy

Review from Customer Support Dept · Posted 11 days ago

My efforts and my progress

Review from Customer Support Dept · Posted 16 days ago

. . . . .

Review from Customer Support Dept · Posted a month ago

What's going wrong and how can it be improved?

Outlook Reviews

You have to interact with the employs personally.

Review from Customer Support Dept · Posted a month ago

LESS HOURS PER DAY, 9 HOURS IS A LOT, ONLY 45MIN TO LUNCH, 15MIN TO "BREAK", 5MIN TO THE BATHROOM THAT IS TOO FAR IS IMPOSSIBLE.

Review from Customer Support Dept

It is depressing to work here with no one to hear our issue

Review from Customer Support Dept

Regarding areas for improvement, a primary concern is that my current compensation is no longer aligned with standard living expenses. To adequately support my family and manage essential personal needs, a salary adjustment is necessary to ensure long-term stability and motivation.

Review from Customer Support Dept

as already said, we are not robots

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of TaskUs yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of TaskUs yet.
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