Good coworkers, good principal and we make our own positive work environment.

additional insurances other than regular governmentally required benefits

The people, the team mates specifically

The people. The majority get along day to day.

Communication, transparency and follow through.

actually retaining employee with tenure.

The gaming atmosphere and perhaps the gym people are the only positive thing.

TaskUs needs to be much more competitive than the other call centers in the city.

The only thing at this point is my team mates. Everything else is just gossip and drama.

The culture has its positives and negatives. Its upbeat and friendly but sometimes seems too much like high school.

The majority are always in a bad mood. Realistically I dread coming to work every day and have already begun seeking elsewhere.

Everyone is so uptight, probably because no one makes enough money, leaders are over stressed and in a bad mood all the time.

The team itself is the only reason to stay. Since they have begun leaving little by little it makes it more appetizing to leave also .

Our teams are like a second family, not including leaders. We know each other, we engage, we get to know about them and their families, outside activities etc. Management barely knows their names.

It used to be a fun engaging place to work, now its just toxic in most areas. Everyone here just blames another team instead of doing what they can to solve a problem

The unity we have even though our OM is not up to par, our SOM is new and we don't even know our VP. With our teammates we depend on and help each other pretty much for anything.

Alot of benefits here have been discontinued and now makes it "just another call center" one of many. And one that pays about the least. The competitor pays 6000mxn a week for regular agents, not even TL's with tenure make that a week.

Its exhausting sometimes coming to a place where management doesn't seem to care, doesn't do anything to motivate its team to do better and keep clients. Maybe they do really care, but they don't show it or an importance of keeping clients happy.

Leadership in Tijuana does not do anything to retain employee who have been at work long term. They focus more on new hires who don't even want to be here and just came for a hiring bonus. Open communication is needed and this is a concept not know to task us Tijuana.

All of the above. They worry more about keeping people who don't want to be here just to keep attrition low, but do nothing for the employees that have been here for more than a year. I feel like all management should be wiped out and start over with people who are actually qualified and WANT it