Lumen (formerly CenturyLink) – Bring you customer service centers back on-shore. They are staffed with non-native speakers. Those of us with hearing difficulties can not understand them - and they do not understand us. If nothing else, put in place a mechanism where a call can be elevated to someone in the United States. | Comparably

Lumen (formerly CenturyLink) – Bring you customer service centers back on-shore. They are staffed with non-native speakers. Those of us with hearing difficulties can not understand them - and they do not understand us. If nothing else, put in place a mechanism where a call can be elevated to someone in the United States.

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leer más
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Bring you customer service centers back on-shore. They are staffed with non-native speakers. Those of us with hearing difficulties can not understand them - and they do not understand us. If nothing else, put in place a mechanism where a call can be elevated to someone in the United States.

Other Employee Reviews for Lumen (formerly CenturyLink)

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

My colleagues are helpful & friendly. Mostly professional.

Revisión de Equipo del Departamento de Atención al Cliente · Publicado hace 8 años
¿Qué necesita mejorar el equipo directivo?

Not enough experience/knowledge to meet challenges

Revisión de Liderazgo/Directiva del Departamento de IT · Publicado hace 10 años
¿Qué es lo que más te gusta de tu equipo directivo?
Brevemente describa su total experiencia en el trabajo

fun and exciting place with new technology every day.

Revisión Review del Departamento de Operaciones · Publicado hace 7 años
¿Qué necesita mejorar el equipo directivo?
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