Lumen (formerly CenturyLink) – Bring you customer service centers back on-shore. They are staffed with non-native speakers. Those of us with hearing difficulties can not understand them - and they do not understand us. If nothing else, put in place a mechanism where a call can be elevated to someone in the United States.
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses."leer más
Bring you customer service centers back on-shore. They are staffed with non-native speakers. Those of us with hearing difficulties can not understand them - and they do not understand us. If nothing else, put in place a mechanism where a call can be elevated to someone in the United States.
Other Employee Reviews for Lumen (formerly CenturyLink)
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?