Lumen (formerly CenturyLink) – Customer service - on hold >15minutes every time
Product description, obligation to service product inconsistent
Service Pricing increased every month, while executive salaries increased commensurately
Pros- most customer service reps were courteous and knowledgeable
(when I finally connected)
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses."leer más
Customer service - on hold >15minutes every time
Product description, obligation to service product inconsistent
Service Pricing increased every month, while executive salaries increased commensurately
Pros- most customer service reps were courteous and knowledgeable
(when I finally connected)
Other Employee Reviews for Lumen (formerly CenturyLink)
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?