Lumen (formerly CenturyLink) Empresa Reclamada
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leer más
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Yelled at and cursed out constantly
¿Qué son algunas de las mejores cosas de tu equipo?
We really do care about helping people.
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
We need to work together rather than pointing fingers.
Revisión
¿Qué necesita mejorar el equipo directivo?
Taking responsibility for what is not working and when offered ways to improve by frontline people, they are critical of said frontline people.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
We make around 27k to do tech support. They look for any reason to not give you a raise. The most recent slap in the face is there was no Christmas bonus at a time where many companies were giving out bonuses after the new tax plan. The company just pocketed it. Very sad.
Revisión
¿Qué va mal y cómo puede mejorarse?
We are verbally berated constantly due to things that could be simply fixed. When a customer is expecting a tech and maybe that tech isn't going to make it, no one makes contact with the customer and then they call us to find out about their tech visit, we are left to tell them they aren't coming
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