Lumen (formerly CenturyLink) – Everyone I work with says every year it goes more and more down hill. You are seen as an employee and not as a person with value. You are expected to do your work no matter the difficulty. If you have a problem (computer issues, trouble w/ the building - too cold/hot), then you have to fix it. | Comparably

Lumen (formerly CenturyLink) – Everyone I work with says every year it goes more and more down hill. You are seen as an employee and not as a person with value. You are expected to do your work no matter the difficulty. If you have a problem (computer issues, trouble w/ the building - too cold/hot), then you have to fix it.

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." leer más
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Everyone I work with says every year it goes more and more down hill. You are seen as an employee and not as a person with value. You are expected to do your work no matter the difficulty. If you have a problem (computer issues, trouble w/ the building - too cold/hot), then you have to fix it.

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Better training provided by the company.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Better pay, better benefits, improved computer systems, streamlined processes, communication between managers and employees, additional training, input from employees considered by management, better working conditions, and management showing more appreciation, respect, and recognition to employees.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Better benefits. At the last contract, Centurylink gave a small raise and decreased their benefit contribution. This year they decreased their benefit contribution even more so I pay more in the long run and every year their contributions get smaller.

Revisión
¿Qué necesita mejorar el equipo directivo?

Understanding the work, the difficulty to do the work, the inability to multi-task different products and services with limited employees, providing training and technical support, better understanding of the systems, following-thru with promises to fix the systems, and improvements to better morale

Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?

I had to take a technical test just to get past the first portion and I passed. The interviewer came from out-of-state to see me take the test. The test was semi-difficult, but it made me appreciate the job even more. The interviewer was nice and friendly.

Revisión

Other Employee Reviews for Lumen (formerly CenturyLink)

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

My colleagues are helpful & friendly. Mostly professional.

Revisión de Equipo del Departamento de Atención al Cliente · Publicado hace 8 años
¿Qué necesita mejorar el equipo directivo?

Not enough experience/knowledge to meet challenges

Revisión de Liderazgo/Directiva del Departamento de IT · Publicado hace 10 años
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