At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" leer más
They must choose between professionalism and slacking.
¿Qué necesita mejorar el equipo directivo?
Be honest and not personal. Open eyes to see difference between professional's and not.
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¿Qué va mal y cómo puede mejorarse?
Customer is priority. If employee's not interested in it , customer won't come back.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Feedback should be given by those who has a lot of knowledge in particular field and see what is important. Sckill not "show of".
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