At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" leer más
It used to be very positive, but policies have changed, leadership is not held accountable, benefits have been cut, and they have tried to trick us into not realizing that things were getting worse, such as when they cut profit sharing by 33% but combined it with another program to disguise the cut.
¿Qué es lo mejor de tu paquéte de compensación?
Employee stock purchase plan and profit sharing.
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¿Qué es lo que te hace más feliz en el trabajo?
When we think that things are going to get better.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We make an effort to be diverse and open to everyone.
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¿Qué fue lo que más te gustó del proceso de entrevista?
The interviewer was friendly and made it clear they wanted to hire me.
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¿Qué son algunas de las mejores cosas de tu equipo?
They are very nice people and fun to be around. Everyone works hard, but we still make it enjoyable.
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¿Qué es lo que más te gusta de tu equipo directivo?
We do have an open door policy, so we can go to people above our supervisor, and they usually listen well, but some are fearful of doing so.
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¿Qué va mal y cómo puede mejorarse?
We have lost focus. We used to focus on giving good quality customer service, now we focus on stats and customer surveys. We also have a few incompetent leaders who make things worse for everyone.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
It seems that no matter what I say, my supervisor disagrees with it. I can even repeat exactly what she says and she seems to forget it was what she said and disagrees. I see jobs elsewhere for which I am qualified and they list higher salaries or wages.
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