
Support and openness to help.
The team's willingness to support and teach. Patience is appreciated.
Variety of personalities, willingness to help and teach, overall fun vibe.
Backend case management and resolving a wide diversity of issues. Interacting with co-workers both about work and personal topics.
The topics and types of clients we service are highly complicated, challenging and because of that, the pay should start higher. The support is good but the difficulty of the job and the various metrics needed to be reached just to maintain a position are very demanding and stressful.