RingCentral Compagnie réclamée
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It promised growth and stability. It was good at the beginning but the changes happening every month is not replicating what was promised. Change is constant and that is okay, but if the change is making you feel fear, you won't feel motivated.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The availability to work remotely.
Quelles sont les meilleures choses à propos de votre équipe?
We share best practices when it comes to difficult scenarios during call handling
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The team listens, I'm just not sure if all of them does really comprehend. All in all, the leadership team is doing a good job
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Things are not the same anymore. Updates are not communicated on a timely manner, resulting to customers getting confused and frustrated. We should get the customers informed first of the upcoming changes before the changes go live.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I guess it is mainly because of the workload, as it gets too tiring most of the times and it feels like you need to everything when there are really specific teams who did not do their job well and the pressure was put on our team.
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