TaskUs Compagnie réclamée
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. Lire la suite
Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)
Décrivez brièvement votre expérience globale dans votre entreprise.
It's good it's just the salary is pretty low to be honest and please don't take this against me.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Not getting the right amount of salary
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Approachable and they prioritize their agents
Quelles sont les meilleures choses à propos de votre équipe?
Friendly and approachable. Some are easy to work with.
Quelles sont les meilleures choses à propos de votre équipe?
They are kind and approachable
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
It's a people first company
Qu’est-ce qui vous rend le plus heureux au travail?
My friends and offline hours
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Some leaders are approachable and helpful inside and outside work.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Seeing my teammates and having some chat during our free time.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
For chat escalations team we are underpaid due to the high metrics that we are hitting and it is much harder to provide a resolution to our customers, specially when they are on hold for like hours waiting for a supervisor.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Quality team needs to be more considerate when it comes to their audits. They should be more mindful that they are auditing escalated chats and 1 minute is not enough for us to get back to the customer once we are investigating their claim. I mean how can we provide a reso if the time is limited.
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