TaskUs Compagnie réclamée
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. Lire la suite
Overall, my experience with TaskUs has been negative. Communication from management is usually either nonexistent, or it's incredibly ineffective. I often don't even feel respected as an equal human by most members of management, there's a rampant culture of superiority amongst "leaders".
Décrivez brièvement votre expérience globale dans votre entreprise.
My experience has been turbulent and extremely stressful. Communication is a dumpster fire and I constantly worry because I don't know what's going on with my job.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The general nature of inclusivity of people of different races, genders, orientations, and backgrounds.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Higher pay, especially for USA employees. Permanent work from home availability for those who have proven their work ethic.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Stop hiring call center managers, they encourage a culture of overworking and underserving employees. Also, get better at communicating what your expectations are.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
My direct supervisor has been very supportive. They help me have the tools I need to do my job, and they always encourage me to talk to them if I have an issue.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Some of my coworkers take advantage of working from home and avoid working, but receive minimal to no consequences. As a QA, I've repeatedly reported consistent work avoidance and seen nothing done about it.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Employees who consistently show their initiative and strong work ethic should be rewarded with higher pay the the opportunity to advance in the company. Employees with no patterns of work avoidance or behavioral issues shouldn't be forced to return to site.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
TaskUs is turning into a typical call center environment little by little. Please understand that without the front-line of employees interacting with customers and doing all the grunt work, middle and upper managers would not have their jobs. Show more respect and show more appreciation.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Middle management often asks me to do more work beyond what is realistic, and usually bypasses my direct supervisor to do so. This is one example of them asking for too much, and not following chain of command by choosing not to speak to my supervisor first.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Recognizing those of us who put in hard work through incentives. Making an effort to retain high performers, including helping them stay work from home instead of forcing them to start driving to site. Providing coaching and corrective action to employees who display work avoidance or bad behavior.
Other Employee Reviews for TaskUs
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