TaskUs Compagnie réclamée
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. Lire la suite
its a great job, i love what i do. but am very stressed cause of the TL i have. only time i hear from him is when his scores arent what he wants them at and im part of the reason. ive set up a goal in Boost, and hes not said anything about it. and when i have coaching - he does not show up in zoom.
Décrivez brièvement votre expérience globale dans votre entreprise.
the good out weighs the bad - i been here 2 yrs and it don't seem that long. so that's a good thing.
Qu’est-ce qui vous rend le plus heureux au travail?
taking calls and staying busy
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
being a leader and less worried about stats and being #1 all the time.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
everyone respects each others ways, ethics, morals, and values. regardless of theirs. and that's a good thing.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
pay raise. we do the same job as on site workers yet they get paid $3 more than us
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
cant really say since i work from home. but people are really down to earth and a lot of fun in the chat
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
less emergency bios when its b2b, separate they're personal life from work. grammar, and following simple instructions. less chatting in chat unless its work related or an announcement.
Qu’est-ce qui vous rend le plus heureux au travail?
staying busy. Most happy before work cause I'm employed. Happy at work cause I'm working. and happy to help people navigate & learn about they're accounts, accessing them online or in an app. being thanked for teaching them what they thought they couldn't learn. that's one of the best feelings.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
wfh vs. on site. benefits, hours, OT, paid b-days, job duties, expectations are all one & the same. But agents on site get paid more than wfh agents. its not fair. We perform the same tasks, follow the same policies and rules & keep stats at required levels, times or %'s.
Quelles sont les meilleures choses à propos de votre équipe?
there is always someone there to help if needed cause our TL is never around. only time we hear from him is in morning when he says GM, Lunch on his lunch, and brb sometimes, and GN team when he leaves. i go almost all day to get a response from him when i message him. its frustrating
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I'm in trng for a diff cmpgn, but trainers Beya & Kevin are the most patient, real, above & be-yonders! they're leadership as a whole is what we need. They're caring , reliable & fair. and its sincere! TL's care about stats more than the team. I wish they ( Beya or Kevin ) were gonna be my TL.
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