TaskUs – Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account) | Comparably

TaskUs – Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)

TaskUs società ha sostenuto
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. leggi di più
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Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

It's good it's just the salary is pretty low to be honest and please don't take this against me.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Not getting the right amount of salary

Cosa ti piace di più del team di leadership?

Approachable and they prioritize their agents

Quali sono alcune delle cose migliori della tuo team?

Friendly and approachable. Some are easy to work with.

Quali sono alcune delle cose migliori della tuo team?

They are kind and approachable

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

It's a people first company

Che cosa ti rende più felice sul posto di lavoro?

My friends and offline hours

Cosa ti piace di più del team di leadership?

Some leaders are approachable and helpful inside and outside work.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Seeing my teammates and having some chat during our free time.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

For chat escalations team we are underpaid due to the high metrics that we are hitting and it is much harder to provide a resolution to our customers, specially when they are on hold for like hours waiting for a supervisor.

Che cosa sta andando male e come può essere migliorato?

Quality team needs to be more considerate when it comes to their audits. They should be more mindful that they are auditing escalated chats and 1 minute is not enough for us to get back to the customer once we are investigating their claim. I mean how can we provide a reso if the time is limited.

Other Employee Reviews for TaskUs

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
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