RingCentral Empresa reivindicada
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All of my teammates are friendly and we help each other.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Teammates, it would be better if the chat Team has their own initiative like events.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Added tasks like we are now taking care of the tier2 cases without proper training and we are not aware of the new changes.
O que está ruim e como pode melhorar?
No one wants to work for a team leader. They need Complete Management Training and Motivate their employees, Communication should be a two-way street so they need to listen to their employees to provide good and positive communication because we feel unvalued. and Treat their team with respect.
O que você mais gosta nos lideres?
I think what we need is to have leaders that know how to approach their agents well and they need leadership training just like my previous call center companies. They know how to approach and how take care of their agents not only just taking care of their numbers and metrics.
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