
somehow good but somehow bad at the same time.
easy to talk and they are all approachable
we help each other during shift
increase basic salary and incentives
They are supportive on whatever decisions you want to make for yourself
Hope that there will be more agents that can help us clear the queue.
Understanding and can tap on them whenever you need help with business or non business related concerns.
All of our higher ops folks here are always positive and always there for their agents whenever they need their help.
we are just creating our own positive environment since most of the time, we are unable to enjoy the perks or culture provided by the company
been working here for more than 1 year and they told us before that there was an annual salary increase and I believe that my scorecard was qualified but end up with nothing
It would be better to have an increase with our compensation specially most of the team mates already left the company and we are getting large amount of calls per day due to absentism and attrition. Giving out OT will not be enough for most of us.