TaskUs Empresa reivindicada
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. consulte Mais informação
Leave credit wise its excellent but when it comes to payment, this needs to be improved since we are handling escalated cases and unfair pay between inbound and chat escalation(DoorDash Account)
Brevemente descreva a sua experiência na companhia.
It's good it's just the salary is pretty low to be honest and please don't take this against me.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Not getting the right amount of salary
O que você mais gosta nos lideres?
Approachable and they prioritize their agents
Quais são algumas das melhores coisas da sua equipe?
Friendly and approachable. Some are easy to work with.
Quais são algumas das melhores coisas da sua equipe?
They are kind and approachable
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
It's a people first company
O que faz você mais feliz no trabalho?
My friends and offline hours
O que você mais gosta nos lideres?
Some leaders are approachable and helpful inside and outside work.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Seeing my teammates and having some chat during our free time.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
For chat escalations team we are underpaid due to the high metrics that we are hitting and it is much harder to provide a resolution to our customers, specially when they are on hold for like hours waiting for a supervisor.
O que está ruim e como pode melhorar?
Quality team needs to be more considerate when it comes to their audits. They should be more mindful that they are auditing escalated chats and 1 minute is not enough for us to get back to the customer once we are investigating their claim. I mean how can we provide a reso if the time is limited.
Other Employee Reviews for TaskUs
×