RingCentral – Lack of proper and sufficient training, no knowledge base, no up-trainings for process changes or areas to improve on. Solutions offered to issues are often short-term. lack of TL - agent relationship. lack of team camaraderie. Lack of dedicated support. Excellent pay, benefits, equipment. :)
Lack of proper and sufficient training, no knowledge base, no up-trainings for process changes or areas to improve on. Solutions offered to issues are often short-term. lack of TL - agent relationship. lack of team camaraderie. Lack of dedicated support. Excellent pay, benefits, equipment. :)
What is most positive about the culture and environment at your company?
Co-workers are helpful to each other.
What is the best part about your compensation package?
wfh allowance, free hmo dependents,
What makes you most happy at work?
salary, hmo, allowance, MBO, etc.
What are some of the best things about your team?
We help each other out as much as we can.
What do you like best about the leadership team?
They are understanding of our problems either personal or work wise.
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