T-Mobile – I have been trying to get one of mu paid Iphones unlocked for 3 weeks and all I get from base level and second tier employees are promises and no action. I have spent over 16 hours w/customer service but I am not allowed to talk to anyone higher thana supervisor.

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I have been trying to get one of mu paid Iphones unlocked for 3 weeks and all I get from base level and second tier employees are promises and no action. I have spent over 16 hours w/customer service but I am not allowed to talk to anyone higher thana supervisor.

Briefly describe your overall experience at your company

Great place to feel a sense of belonging and grow your career

What is the best part about your compensation package?

Decent base pay and good bonus

What do you like best about the leadership team?

Informed, fearless and aggressively doing what's best for customers.

Briefly describe your overall experience at your company

Exciting, Challenged, accomplished, well-balanced, highly motivated to make a difference

What would you most like to see improved at your company?

Better management processes and work life balance

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