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T-Mobile used to be a unique company that showed a genuine interest in the well-being of their employees and customers. Since the Sprint merger and the new CEO took charge, the culture has significantly changed for the worse. Employees are just numbers now, with little to no value.
What is most positive about the culture and environment at your company?
Despite regular negativity from from direct management, the manager above them tries very hard to encourage a positive environment.
What are some of the best things about your team?
We are mostly high performers who work to be the best we can and help each other, despite the poor communication and performance of our direct leaders.
What does the leadership team need to get better at?
Communication is terrible. Being told you will be trained to do a temporary job only to be given 1 hour of expectations for performance and no actual training. Then they expect near perfect performance. It is truly ridiculous.
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