TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
It's neutral. I can see there are a lot to improve, so many opportunities to make it good/better. I hope they can take a look into those concerns raised seriously and take action in a timely manner. Happy and satisfied employees are more engaged and show increased productivity and less absenteeism.
What needs to change to make the company culture better?
Have more engagement activities that would build camaraderie, respect and honor to the employees. There is no I in teamwork so we should encourage employees to support and build each other up; develop empathy, humility and trust.
What's going wrong and how can it be improved?
If you see there are no changes even if you already raised your concerns many times. My concern about my merit increase was not handled properly and in a timely manner. There is no transparency and accountability from the upper management.
What do your coworkers need to improve and how could you work together better?
They need to practice integrity, to always do the right thing (they should stop call/email manipulation just to get passing or high scorecard and be able to get the performance incentive. The teammates who are doing the right thing are the once greatly affected.) They should also practice empathy.
Why do you feel undervalued and what would make you feel better about your compensation?
I am handling a financial account and my salary is not at par with what the industry is offering. Also, my salary here in TaskUs is low compared to other BPO companies based in the Philippines. I think TaskUs should consider giving an annual salary increase, performance appraisal and yearly bonus.
What does the leadership team need to get better at?
Have annual salary increase, performance incentive and yearly bonus (based on it's performance). I have been in TaskUs for two years and my salary is still the same. Also, provide internet allowance and electricity subsidy for us working from home. I'm wfh since I got hired but I don't receive any.
Other Employee Reviews for TaskUs
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